Center Cycle - Bikeshops, Renton, Washington

Center Cycle - Bikeshops, Renton, Washington

DESCRIPTION

Our Specialized BG FIT is the first complete bicycle fitting system that can help all types of riders. Whether you're a roadie, mountain shredder, multi-sport enthusiast or commuter, BG FIT and our trained technicians will help you ride more efficiently and comfortably. Set up a BG FIT appointment and let us improve your cycling.

USER REVIEWS

Showing 1-7 of 7  
[Sep 02, 2011]
Kim Martin
Cross Country Rider

Center Cycle is the most knowledgable shop in the South End of Seattle and on par with any other in the area. If I wasn't lucky enough to live South, I would make the trip. The owner, Dave Groom has been steering me right since the '80's when he was in Renton. They are considerate, fair and will work hard to make you satisfied with your purchase.

Customer Service

I have the highest confidence in the shop and it is the only place I will take my bike for the odd repair I can't tackle. Lupe is my most trusted bike mechanic, period.

Similar Products Used:

Over the years I have bought my family and friends here many times, I have never been disappointed.

OVERALL
RATING
5
VALUE
RATING
5
[Jun 23, 2010]
Sargentdiggle
Downhiller

Do not expect customer service. These guys are intrested in one thing and one thing only...your cash.

Customer Service

Negative! The manager is rude and seems like he is always distracted.

Similar Products Used:

I would go elsewhere. I am not taking my family and friends back here.

OVERALL
RATING
2
VALUE
RATING
1
[Oct 21, 2008]
Guns Blayzer
Weekend Warrior

Center Cycle is my favorite shop in the Seattle area. It takes me a half hour to get there but its worth the trip because of the amazing selection. Most of the sales staff is great but see below for details.

Customer Service

As I said before, most of the staff is great, however, there have been instances where they have been really rude. For example, the manager had just fit my brother on a new helmet was finished helping him. When he asked if there was anything else I needed, I said "Yeah, I'd like some help on sizing for a new bike." After I said that, the manager just walked away and continued talking with another member of the sales staff at the front desk. We had to walk over to the desk and wait until one of the sales staff was done talking so he could help us. Needless to say, I was disappointed with this experience, but overall, the entire staff except the manager are very nice and helpful.

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Center Cycle is my favorite bike shop and will have my business for years to come, as they had both of my parents business before I started riding. The manager is the shop's only weakness. Keep up the good work, Center Cycle!

OVERALL
RATING
5
VALUE
RATING
4
[Sep 02, 2008]
JradKbad
Weekend Warrior

Good location, easy to get to, right off highway 167. Plenty of parking. Shop is clean and profesional and not overwhelming, even though its a big shop with a good selection.

Customer Service

Im always greeted quickly and ready to be helped. Prices on accessories are descent and gear, however I did buy a bike and they really worked with me on the price there. Staff could be a little more knowledgeable on the specific models but what can you expect when you have 200-300+ models in the store.

Similar Products Used:

Staff wont give hokey answers if there not sure about a question, they work together to get a solid answer and that is pretty rad.

OVERALL
RATING
5
VALUE
RATING
5
[Oct 15, 2007]
James Richey
Cross Country Rider

Incredible selection of bikes and parts, I think they have over 450 bikes!

Customer Service

They know what they are talking about, and want you to get the right thing, not just what is on sale.

OVERALL
RATING
5
VALUE
RATING
4
[Sep 07, 2007]
James Richey
Cross Country Rider

Huge selection of bikes with over 400 in stock. If they don't have the part you need, they can usally get it within a day!

Customer Service

They know what they are doing and care that you get what is right for you, not just them.

OVERALL
RATING
5
VALUE
RATING
4
[Apr 11, 2007]
Silver Single
Weekend Warrior

Good selection of bikes parts and gear. Prices are ok and some of the sales staff are good. Read below for customer service explination.

Customer Service

Not so good. I was there with a friend of mine, I was looking for a new bike and he was looking for a part he needed. The first guy we delt with was one of the managers. He wouldn't let us take out any bikes at the same time even though he had our licenses and our credit cards (wierd but ok), then when we were done test riding a few bikes he handed us off to someone else (a much cooler sales person who acctually wanted us to buy something). After that he came and told the guy who was helping us to help someone else (that was about 5 min. or less from the time he handed us off). So, then my friend asked that same manager (the only other guy working) if they had the part he needed and he said " I do have one, but let me help these people who just walked in the door first and then I will see about getting you that part". Needless to say after that we just walked out.

OVERALL
RATING
2
VALUE
RATING
1
[Apr 11, 2007]
Casey Thomas
Weekend Warrior

The shop istself is great. There are a lot of bikes and they have a good selection of parts and gear as well.

Customer Service

Not so good. I was there with a friend of mine, I was looking for a new bike and he was looking for a part he needed. The first guy we delt with was one of the managers. He wouldn't let us take out any bikes at the same time (wierd but ok), then when we were done test riding a few he handed us off to someone else (a much cooler sales person who acctually wanted us to buy something). After that he came and told the guy who was helping us to help someone else (that was about 5 min. or less from the time he handed us off). So, then my friend asked that same manager (the only other guy working) if they had the part he needed and he said " I do have one, but let me help these people who just walked in the door first and then I will see about getting you that part". Needless to say after that we just walked out.

OVERALL
RATING
2
VALUE
RATING
1
[Apr 01, 2007]
Jim
Weekend Warrior

Incredible selection of bikes (largest in the region) and great prices.

Customer Service

Dave and Loopee will take care of you.

Similar Products Used:

Incredible selection, great prices and very very good customer service has kept me coming back here for bikes for many years.

OVERALL
RATING
5
VALUE
RATING
5
[Mar 14, 2007]
MarvinK
Weekend Warrior

Lots of bikes to choose from, and starting to get a large choice of accessories, too.

Customer Service

Of all the larger bike shops in the Seattle area, Center Cycle has the most helpful and knowledgeable staff--at least in my opinion. They hire cyclists that obviously enjoy and understand their sport.

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-7 of 7  

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