Old Town Bicycle - Bikeshops, Gig Harbor, Washington

Old Town Bicycle - Bikeshops, Gig Harbor, Washington

DESCRIPTION

Great shop! I've shoped here for years and never had a bad experience.

From their web site:
Old Town Bicycle has established itself as "The shop to go to." in the South Puget Sound area. Why you ask? People tell us its "Because no shop in our area compares to Old Town." Plus, so as not to limit ourselves, people from as far away as New York have purchased bikes at our store. The reason? "Because no shop in our area compares to Old Town."

Come in and experience a retail revolution for yourself.
1. Friendly staff with out attitudes.
2. Great parts selection. (All items are hand picked by our professional buyers.)
3. Prices that are competitive with mail order. Plus we match prices as well.
4. Special orders are welcome.
5. Twice voted as a Top 100 Bicycle Retailer in the USA.
6. Top 50 in the USA for Specialized Bicycle and Cannondale Bicycle companies.


All the experience, knowledge, and items you need. Combined with prices that make you and your wallet happy.

Located 30 miles south of Seattle in Tacoma and Gig Harbor Washington.
Call the Tacoma store at 253-573-9400 or the Gig Harbor location at 253-858-8040 or e-mail us.

Come visit us and experience a "retail revolution" first hand.

USER REVIEWS

Showing 1-5 of 5  
[Oct 08, 2010]
David Gallagher
Cross Country Rider

The management is alright. But be cautious when purchasing a bike without knowing the full details of the warranty of replacement of damaged goods.

Customer Service

Marginal performance. They are running a business and have no interest in facilitating warranty situations. They accuse you of causing the damage since specifically, Specialized tells them what they will cover. They cannot make any decisions and offer some poor solutions to ensure customer satisfaction. I've purchased two bikes from Old Town Bicycle (Specialized) and will not shop there again because of their support. They are more interested in the almighty dollar than helping out thier fellow cyclist. Never again.

OVERALL
RATING
4
VALUE
RATING
3
[Aug 16, 2010]
Bill
Cross Country Rider

This is a shop with an ok selection of ok brands. They know a couple brands they sell but the rest of the time you'll get confused looks and bad advice asking questions. Not too impressive inside, organized, but lacking selection at both stores. Constantly try and say they'll order stuff for you, but it never works out.

Customer Service

Customer service is the worst part about this store.

Similar Products Used:

Don't go here.

OVERALL
RATING
1
VALUE
RATING
1
[Mar 22, 2009]
adorkxi
Cross Country Rider

If you like your money well spent don't spend it hear you will find better price some were else like center cycle in Renton.

Customer Service

If you have your bike serviced hear expect it to be late.

OVERALL
RATING
2
VALUE
RATING
2
[Apr 02, 2008]
Kwest
Weekend Warrior

I decided to buy a mountain bike after not having one for about 8 years. Stopped by Old Town in Tacoma. They have 3 shops; Olympia, Tacoma and Gig Harbor. I was doing my research and had three other shops to check out. After driving around looking at other shops and bikes all day I went back to Old Town for two main reasons. One was the excellent customer service and the other was the shop was clean, well maintained and stocked with great bikes. The shop went out of their way to find a couple bikes for me and had them built for me to test ride. We discussed everything about feel, shifters, shocks, etc. I felt like they really wanted me to get the best bike for my money and the one that fit me and my riding style the best. My girlfriend was with me and we had such a good experience with Joey at the shop that she decided to buy a new bike also. Great job Old Town and thanks Joey-Jo-Jo!

OVERALL
RATING
5
VALUE
RATING
5
[Feb 19, 2007]
cannondale_dork
Weekend Warrior

Great shops. I go to both locations in Tacoma and Gig Harbor and never have a bad experience. They carry almost everything I need and if they don't have they get it for me fast with no hassles.
I won't shop anywhere else!!!

OVERALL
RATING
5
VALUE
RATING
5
[Feb 15, 2007]
cannondale_dork
Weekend Warrior

Great shops. I shop at both the Tacoma and the Gig Harbor location and they have been awesome every time I go in. They usually have exactly what I want or can recommend an alternative that they do have. I have also special ordered a few things and they have never let me down and always gotten it to me fast.
I will not shop anywhere else!

OVERALL
RATING
5
VALUE
RATING
5
[Feb 06, 2007]
mtbgoofball
Cross Country Rider

Great shop with a knowledgeable staff

Customer Service

I usually come in looking for odd items, if they dont have it the will get it ASAP

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-5 of 5  

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