Bicycles Unlimited - Bikeshops, St George, Utah

Bicycles Unlimited - Bikeshops, St George, Utah

DESCRIPTION

Bikes Unlimited is the biggest shop in my area. They carry several brands not only for serious mountain and road bikes, but they're the only shop that has any real selection of kids bikes in town. Very smart and experienced mechanics. This is also the only shop around that I don't feel like i'm getting talked down to from the sales staff. I always have a great experience when I go there and if they don't have what I need in stock, they find it for me. I ride mostly all mountain stuff but my roadie friends are also happy with the shop experience there. I would absolutely recommend them to locals or visitors. They helped me get started in the sport and have kept me going for a long time now.

USER REVIEWS

Showing 1-3 of 3  
[Jul 29, 2010]
levicall
Weekend Warrior

they are good with bikes, but have crappy customer service. prices are about average. there is 3 people that work there that i have talked to and been helped by that were decent and didn't have huge egos. the other three, i have never even seen socialize with any customers or even each other.

Customer Service

its alright, but the 2 main guys that are always there, do not make any effort to help you, or to socialize. their egos take over their desire to acknowledge that your even there unless you ask for their help.

OVERALL
RATING
3
VALUE
RATING
2
[Feb 12, 2009]
reddirtcrew
Weekend Warrior

Where are the employees that could round out the experience with pleasant, informative conversation. Lots of good equiptment. Poor Bike service.

Customer Service

Customer Service: You will find BETTER customer service at Red Rock Cyclery as well as Over the Edge- In Hurricane. The difference is Bicycles unlimited has a fan base established and if you are not part of that, you are welcome to just take a ticket and get in line. (beware the line might be 2 or 3 weeks.) How you are treated and how you are catered to will not even come close to either of the afore metioned shops.

Similar Products Used:

As for the recommendation for new riders. There are two routes to consider when buying a new bike 1st) buy a bike you will replace in less than a year because it was sized wrong or it was recommended based on the sales margin not on an assessments of the customers needs. (Thanks Bicycles unlimited). And then you find someone who really sells bikes because they are so passionate about riding and a whole new world opens up. -OR- skip the first crap- And find the person passionate about the sport from the begining and build a relationship with them. Passion is definitely a stumbling block for bicycles unlimited.
To clarify- My experience has been that there passion is not about helping people.

OVERALL
RATING
1
VALUE
RATING
1
[Jul 25, 2008]
orangehat
Weekend Warrior

Great clean shop with something for everyone and big enough to have a selection of pretty much everything. Perfect place to go for anyone from a complete novice up to racers needing high end parts or repairs.

Customer Service

Very approachable staff that is willing and able to help. Nate and Jay keep my bikes running great. You will not find better mechanics in southern Utah. The sales staff is always able to find whatever parts I need.

Similar Products Used:

Highly recommended from someone who started many years ago not knowing anything to an avid rider. They have helped me through every step.

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-3 of 3  

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