Epic Biking - Bikeshops, Saratoga Springs, Utah

Epic Biking - Bikeshops, Saratoga Springs, Utah

DESCRIPTION

Retail bicycle sales and services. Authorized Giant, and Scott bicycle dealer. Rental and Demo bikes available. Service all brands of bicycles. Layaway program.

USER REVIEWS

Showing 1-10 of 11  
[Jul 14, 2011]
Dave Biesinger
Racer

Fair deals, decent service, nice selection of bikes and accessories.

Customer Service

Ok while pondering a purchase, but the owner who was friendly before my purchase seems to forget who I am every time I go back (even though I visit the shop once per week). For example: I asked if they could fit me for a tune up, he said come over on a Thursday. I return on Thursday (two days later) and he gives me this blank stare and asks what I want. I'm carrying the bike you sold me, I'm here for that tune up. It will be a two day wait... So much for my ride this weekend.

OVERALL
RATING
3
VALUE
RATING
3
[Nov 04, 2010]
statemech
Cross Country Rider

The shop is pretty good from what others I talk to. Never bought I bike or had mine serived from there. But always hear great things on the shop service. I have a friend that goes in there to buy her bikes there and her familys as well and has always been impressed with the outcome.

Customer Service

Dan the owner is really good for great sevice. If he don't have it is always good to order things for you. And he is always good for hitting up questions to the bikes. Being only about two years opened, I sure wish him the best of luck. He don't have as much as other shops on the floor, but is always more than willing to help out with any thing you have. Customer service is one of the best things there.

Similar Products Used:

Its worth the drive over to say hello and check out this shop.

OVERALL
RATING
5
VALUE
RATING
5
[Mar 26, 2010]
dwgrover
Weekend Warrior

Worth the drive if you live in the valley. This shop is awesome. It's got good inventory of Giant and Scott. Dan (the owner) is extremely friendly and truly helpful. I am new to the sport and he went above and beyond to help me find the right bike and fit it in my budget. I would highly recommend his store to anyone looking for any kind of bike - especially if you know you want a Giant or Scott. I will definitely be coming back.

Customer Service

He is all about customer service and not trying to sell you stuff you really don't want or need.

OVERALL
RATING
5
VALUE
RATING
5
[Mar 04, 2010]
msch1981
Cross Country Rider

Shop has a nice selection of mountain and road bikes. I've been to numerous bike shops in the American Fork/Lehi area, but Epic Biking in Saratoga Springs beats them all now. The shop, though still relatively new, may have a limited following, but that's to be expected only being open a year or two. Dan, the owner SPECIALIZES in customer service. He has got me up and running multiple times by going out of his way. The shop has also started a spin class in the morning for those too timid to brave the elements. Pretty good selection of bikes. I'd like to see more apparel in the future, though.

Customer Service

Customer service here is UNPARALLELED. Dan has proved his HONESTY multiple times when I've been convinced I need a new part when he hasn't tried to shove new product down my throat. He rather fixes that which is broken. I'm not sure how technical his fine-tuning skills are, because I usually need things fixed from ugly crashes, but he's great at meatball bike surgery (the kind I usually need).

While other bike shop techs are aloof and unpersonable, Dan is humble and approachable. Thanks for keeping my bikes up and going, Dan!

OVERALL
RATING
5
VALUE
RATING
5
[Mar 04, 2010]
Matt Schauerhamer
Cross Country Rider

This shop, located near Smiths Food in Saratoga Springs is great for the community. The owner has recently started spin classes in the morning in addition to maintenance. The owner always goes out of his way to get me up and riding if a bomb has "blown up" on me.

Customer Service

Dan (the owner) is one of the nicest guys you'll ever meet... and is a refreshing change compared to some of the snooty bike shop guys out there. He is always willing to go the extra mile to get you up and running. He has done a great job of truing my wheels and fixing mechanical problems without pumping new product on me - even when I've been completely convinced I've needed new. He's proved his honesty and that's why I'll continue coming back... and back... and back.

OVERALL
RATING
5
VALUE
RATING
5
[Dec 29, 2009]
Whammer
Downhiller

Epic is a great shop with many bikes and accessories to choose from for all of your Road Riding and Mountain Biking needs. They have high end bikes down to quality starter bikes. If they don't have something in stock they will order it for you in a timely manner at fair pricing.

Customer Service

Customer Service is Great! Dan will take the time to make sure you get what you want. His shop rates are fair and reasonable and he will get it done fast if you need to get back out on the trail quickly.

Similar Products Used:

I find myself in the shop once or twice a week. I have bought everything from hand grips to a high end Giant Trance X2 full suspension bike and many things in between, including but not limited to crankset, gears, pedals, Joplin seat post, UST and regular tires, rims, home bike repair stand, derailleur, cold weather clothing, sunglasses and on and on....... They service all of my Mountain Bikes and my Road bike as well. Dan is an avid biker and loves to share his knowledge and enthusiasm for the sport. Stop in or buy online. They are an honest and trustworthy shop!

OVERALL
RATING
5
VALUE
RATING
5
[Dec 16, 2009]
Keith Kefford
Cross Country Rider

Bought a road bike from Dan's shop on line. http://epicbiking.com/

Customer Service

Really good price and very friendly service. The shipping was prompt and very fairly priced. The bike was a demo from the shop and in pristine shape! These guys are very trustworthy and I whole heartedly recommend them!

Similar Products Used:

Totally trustworthy...

OVERALL
RATING
5
VALUE
RATING
5
[Dec 06, 2009]
pavazo
Cross Country Rider

The shop carries a great selection of Giant and Scott bikes along with other bike brands. You can find those new types of hybrid bikes there which the owner will urge you to try.

The shop has great values on quality bikes.

Customer Service

The shop is run by its owner (Dan). Dan loves biking and wants to make sure that you have a great biking experience. This shows in his great customer service and his willingness to help you get the most out of biking.

Similar Products Used:

Epic biking commitment to biking is apparent in its sponsorshp of local biking events and in partnering with local organizations that promote biking. Dan was a big force in the creation of the new Eagle Mountain biking park.

OVERALL
RATING
5
VALUE
RATING
5
[Nov 29, 2009]
Ben Schmalz
Cross Country Rider

This is a great all around shop, from kids and bmx bikes to full suspension and ultra light Carbon road bikes. Giant and Scott are the main lines they carry and have a good inventory. They service anything and will go the extra mile to make sure you are ready to ride.

Customer Service

Great Customer service and service turn around time. They are always happy to special order something and work with you to make sure you get what you want and need.

Similar Products Used:

Overall a great shop.

OVERALL
RATING
5
VALUE
RATING
5
[Nov 28, 2009]
toothwalker
Weekend Warrior

An excellent local bike shop. They primarily stock Scott and Giant bikes plus a lot of accessories.

Customer Service

I've bought many bike accessories at Epic. Several of which I had to have them special order in. They always seemed happy to get me what I wanted. Other shops often try and push into whatever they have in stock. I also recently purchased my daughters first "real" bike there. The service has always been excellent. Often I find myself recommending Epic Biking to friends and family.

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-10 of 11  

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