Go-Ride - Bikeshops, Salt Lake City, Utah

Go-Ride - Bikeshops, Salt Lake City, Utah

DESCRIPTION

GO-RIDE is one of the fastest growing mountain bike specialty retailers. Why? Because we have the products you need at prices you can afford. Because we provide a very high level of customer service and professional advice that is rarely found elsewhere.

GO-RIDE only offers and stocks the best. Most of the items we sell we also ride or race, and have very close relationships with the manufacturers and their employees. Riders who choose GO-RIDE get priority treatment from the manufacture and can count on us to see that they do.

GO-RIDE has a loyal following of clients in Utah, but a majority of our clients are located throughout the US and Canada. We also take a lot of pride in servicing our foreign clients and have satisfied customers in: Australia, Brazil, England, Finland, France, Germany, Hong Kong, Japan, Mexico, New Zealand, Sweden and others.

USER REVIEWS

Showing 1-10 of 19  
[Jan 09, 2015]
Rick winn
Cross Country Rider

Order component from there website. Good pricing and service

Customer Service

Emailed shop some questions. Got back to me with all the answers very quickly.

Similar Products Used:

It was my first experience ordering from" go ride " I would order from them again and will tell friends.

OVERALL
RATING
5
VALUE
RATING
5
[Oct 20, 2014]
A happy customer
Weekend Warrior

I was looking for a carbon trail bike and came to this shop after reading some reviews. I could not be more happier with the guys there. They provide excellent service and willing to make their customers happy. Their knowledge about bikes is superior. I'm sure I will come back again again for maintenance and parts upgrades. Prices are great as well!

OVERALL
RATING
5
VALUE
RATING
5
[Dec 20, 2013]
Dave Mays
Weekend Warrior

I love Go-Ride. They are the only shop that I trust to work on my suspension. Very helpful and have a great selection of gear. For years it was the only place I could find that stocked 2.5" downhill innertubes. Shop is very clean and has a nice feel to it. Von, Chris, and everyone there are professionals who have worked in the industries for years.

Customer Service

Great customer service. When I have a question they have always been able to help out. They are also a great source to find out about current trail conditions as they ride often.

Similar Products Used:

By far my favorite and most trusted shop.

OVERALL
RATING
5
VALUE
RATING
5
[Sep 13, 2012]
Larry
Downhiller

Never been in shop, only website. The selection and pricing is great

Customer Service

They are helpful and answered my questions promptly. The one thing that killed it for me is that they would not ship anywhere other than the billing address...

OVERALL
RATING
4
VALUE
RATING
3
[Aug 09, 2012]
Scott
Downhiller

Very helpful and clean

Customer Service

Exellent

Similar Products Used:

Shopping for Rock Shox. Great to see local company price competitive in internet arena. Ordered shock, one week for arrival, scheduled appointment for installation, and completed ahead of time.
Reba RLT quite a pleasant performance surprise.
Thanks for a great job to all at GoRide.

OVERALL
RATING
5
VALUE
RATING
5
[Aug 03, 2012]
Frank
Cross Country Rider

Shop rocks, they have everything you need. The place is clean, well laid out and the inventory is killer. I wish I had known about them sooner. They carry all the serious downhill brands.

Customer Service

I stopped by on a reference from Performance bike, I needed pads for downhill which Performance doesn't carry. I got the pads and more. Customer service was excellent, in passing I mentioned my sore knees after riding, they offered to evaluate my posture and made recommendations to help me with the pain, they didn't push to sell me anything, just a simple fix. The kicker is I bought my bike at Highland Cyclery, Go-ride didn't have to help me, but they did. They have a loyal customer now.

OVERALL
RATING
5
VALUE
RATING
5
[Aug 02, 2012]
Zac

Similar Products Used: Excellent local shop. I'm impressed at the prices i can get here compared to the best web prices. Like to support my local shop and these guys have help me out. The guys are a little mellow, have a coffee!
OVERALL
RATING
5
[Jun 22, 2012]
kdiff
Weekend Warrior

I wish I had known about Go-Ride when I first built my DH & XC bikes. These guys have hard to find parts and are quite helpful.

Customer Service

Consistent customer service is lacking in the mountain bike world and so far for me Go-Rides been one of the few that I gush about how great they are.

Similar Products Used:

I've been burned by a few shops saying they are going to get parts and waiting weeks or longer only to finally accept that I'm not a priority once I pay, so when I find a good shop I like to let people know. Hopefully most can avoid the frustrations I've gone through.

OVERALL
RATING
5
VALUE
RATING
5
[May 07, 2012]
Kelley
Downhiller

Von at Go-Ride helped me put together my 951 after I bought the frame from them. I put together a list of all of the parts I needed, where I found them and prices, and he went through the list, made suggestions, let me know what I was missing and not only matched but beat most of the lowest prices I had found online. Shipping was prompt and inexpensive. This was my first time buying parts and building a bike, and he was more than patient with me and my 8000 questions. I would absolutely go back to Von and Go-Ride anytime, and can't recommend them highly enough.

OVERALL
RATING
5
VALUE
RATING
5
[Apr 11, 2012]
scooter
Downhiller

Newly remodelled and very comfortable.

Customer Service

The service and genuine nature of the staff was pleasure to work with.

Similar Products Used:

Scott, Chris, and all the staff at Go Ride went well out of their way to assist with my Specialized mtn bike our local Specialized shops were unable to repair after so many visits at $40 to $200 a pop I can't recall them all. I cannot believe their commitment to assist on a brand they do not carry. It took several visits to work out the powertrain issues, but with patience and care they work through it with me like no one else would and got it right. Thanks to all at Go Ride SLC.

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-10 of 19  

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