Skyline Cycle - Bikeshops, Ogden, Utah

Skyline Cycle - Bikeshops, Ogden, Utah

DESCRIPTION

Skyline Cycle is a bike shop founded on the enjoyment of cycling. Riders of all skill levels are welcome to visit and enjoy the relaxed knowledgeable environment that is Skyline Cycle.

Whether you ride road ride, commute, mountain bike, BMX, or cruise, we are here to enhance your riding experience. We welcome and look forward to working with all types of cyclists, and to providing an enjoyable visit every time you're here.

USER REVIEWS

Showing 11-20 of 35  
[Jan 12, 2013]
Julia Cole
Weekend Warrior

Skyline Cycle has the best customer service, and their prices easily beat the other shops we tried. We are so happy we found them!!

Customer Service

So personalized!!

OVERALL
RATING
5
VALUE
RATING
5
[Aug 19, 2012]
Sanders
Racer

Not pleased with the service rendered. Asked to have handlebars swapped and they did so, but when i got home and went to ride i about took nose dive as the bars were not securely tightened down. VERY angry about this. Also, when swapping out handlebars my old Trek was not properly taken care of per cables and back brake. I will never again take bike into you guys again.

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Went out for bike ride with group on Wed night. Being new to the group and getting into this they said no drop policy. Well i got dropped and had a flat and issues with getting the flat fixed. Luckly kind person stopped and gave me ride into town. NO ONE came back to see where or now i was. NEVER AGAIN ride with group.

OVERALL
RATING
1
VALUE
RATING
2
[Apr 16, 2012]
Bruski
Cross Country Rider

Hands down, the best shop in all of northern Utah. I can only claim “northern” as I’ve never been to a shop south of Salt Lake City. You will not find a more knowledgeable staff anywhere. Skyline is not an elitist kind of shop; if you walk in with a broken Walmart frame next to a guy with a $10,000 carbon, you will both be treated equally. They don’t seem to care what you ride, only that you keep riding it.

Customer Service

Everyone employed at Skyline must have graduated from the “Cheers” school of customer service. The first time you walk in, you will get to know the staff and vice versa. From then, you will feel like Norm walking into Cheers. If you walk in there having never seen a bike or you know exactly what you need, you’ll be treated like an old friend. This treatment has been comfort to a few of my good friends who’ve become cyclists recently, and a contrast to other shops who weren’t as understanding towards a lack of knowledge.

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As for the shop itself, it’s not state of the art; it’s actually an old church. There’s no professionally designed interior; you won’t find a coffee shop or bistro. What you will find is an amazing staff that is eager to help anyone at any level. The best part of this shop in comparison to others is the feeling you get once you walk inside. There’s nothing commercial about it. It feels like an old friend’s house. There are dogs lying around (not to be feared… I’m not even sure they’re breathing half the time) the regulars are talking to the staff about trail conditions or whatever and every maintenance stand has something different in it. This shop is what all others should strive to become.

OVERALL
RATING
5
VALUE
RATING
5
[Jan 16, 2012]
Wayne
Cross Country Rider

The BEST shop in Northern Utah!!! Matt and Butch know their stuff and treat their customers right. No pressure no hassle, no BS. They are the best mechanics and their service simply rocks! Very fast turn around and knowledgeable about bikes. I also appreciate their insight and opinions. Prices are very low, and they have tons of selection. Unlike other shop owners Matt actually LOVES to ride (gasp) and makes time to do it!

Customer Service

Other shops should really take a lesson from this shop. Skyline is not all that local to me; BUT I am glad I came upon them from a fellow rider's recommendation after I wasn't satisfied with work done at my "local" shop. I drive far out of my way to this shop because I know my bike will be serviced correctly and at a great price. I can't say enough good about this shop!!!

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Look no further, Skyline is the only Bike shop to visit.

OVERALL
RATING
5
VALUE
RATING
5
[Oct 22, 2011]
Mike MacKay
Weekend Warrior

I have been a going to skylinecycle since they opened, the staff is not only knowledgeable but over the top friendly.Matt alway takes a minute took took say hey.I always leave knowing I got quality service, quality parts and no hesitation on making those small tweaks or adjustments witout waiting. The best bike shop I have ever used.Ride on!!!

Customer Service

Outstanding, they know me by name. Always meet their time estimate, and come in under on price.

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Once you use skylinecycle you wont go anywhere else, unless your brokdown in moab.

OVERALL
RATING
5
VALUE
RATING
5
[Oct 20, 2011]
melie
Weekend Warrior

Great shop, was greeted promptly and didn't feel pressured to buy a thing. My questions were answered and the employee I talked to knew knew what he was talking about and was great to work with. My repair was done on time and they even helped me put my bike on my car when I picked it up. I will definitely go back here for all my parts, repairs and future purchases.

Customer Service

The employees are great, they answered my questions and I didn't feel hurried.

Similar Products Used:

Loved the shop dogs!

OVERALL
RATING
5
VALUE
RATING
5
[Aug 03, 2011]
Lee
Cross Country Rider

skyline rocks killer employees and matt is awesome very knoledgable and quick to help with any questions 5 stars+ for these guys keep on rockin

OVERALL
RATING
5
VALUE
RATING
5
[May 10, 2011]
jimmydean101
Cross Country Rider

I've been going to Skyline Cycle now for four years. Turn around time on repairs have always been quick.

Customer Service

There are a number of shops in my area, but none are as friendly or as knowledgeable as the staff at Skyline. My questions are always answered to my satisfaction, and I've never felt rushed or pushed into making a decision on any purchase.

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The place is so relaxed that you just wanna hang out there, just because.

OVERALL
RATING
5
VALUE
RATING
5
[Mar 08, 2011]
jball1105
Weekend Warrior

Great shop. Excellent Customer service (the young kids aren't there yet, but hopefully they will learn). When I first decided to start riding I went to that fancy new building and was ignored for about 45 minutes. Never again. I will only go to Skyline. Matt knows how to take care of his customers with personalized service. It took about 3 visits for me to decide on the Giant I ended up getting, and they were very helpful everytime.

OVERALL
RATING
5
VALUE
RATING
4
[Oct 29, 2010]
undertakerMX
Cross Country Rider

THIS BIKE SHOPS SUCKS. I WENT TO GET MY derailleur FIXED BECAUSE IT SUPPOSABLY WAS BENT. I TOOK IT AND THE NEXT DAY I WENT TO PICK IT UP AT FIRST IT WAS NICE BUT AFTER LIKE 2 RIDES I TURNED TO CRAP IT WOULD EVEN SHIFT SO MY FRIEND AND I TRIED TO FIX IT AND GUESS WHAT WE GOT IT TO SHIFT EVEN BETTER THEN THAT CRAPPY SHOP DID. AFTER THAT I DECIDED TO NEVER GO BACK THERE IT'S TRUE MATT ONLY CARES ABOUT THE MONEY HE GETS AND HOW MUCH PEOPLE SPEND IN HIS BIKE SHOP. ALSO ALL THEIR WORKERS ARE CRAP ONLY YOUNG PEOPLE WORK THERE THEY SUCK.

Customer Service

THEIR SERVICE SUCKS WHEN I GOT MY CABLES AND HOUSING NEW ON MY BIKE IT TOOK LIKE A WEEK TO GET MY BIKE BACK IT SUCKED BESIDES THAT I ASKED AROUND HOW MUCH IT WOULD COST THEY TOLD ME LIKE 35$ THEY CHARGED ME 45$!!!!!. ALSO WHEN I GOT NEW BRAKE PADS MATT PUT THEM ON WHEN I WENT RIDING THEN I GOT HOME MATT IS CRAP THE BRAKES RUBBED AGAINST THE WHEEL I HAD TO ADJUST THEM MY SELF IT ONLY TOOK HIM LIKE 10 MIN/ IT TOOK ME LIKE 30/ MY POINT HE ONLY CARED THAT I WAS BUYING FROM HIS SHOP.

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I WOULD NEVER !!!!! RECOMEND THIS SHOP TO ANYONE NOT EVEN IF I HATED THE PERSON IT WOULD JUST BE TOO CRUEL. WORST BIKE SHOP EVER IF THERE WAS A WORSE SHOP (I WOULD BE SURPRISED)!!!!!!!!!!!!!!!!!!

OVERALL
RATING
1
VALUE
RATING
1
Showing 11-20 of 35  

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