Bingham Cyclery -Ogden - Bikeshops, Ogden, Utah

Bingham Cyclery -Ogden - Bikeshops, Ogden, Utah

DESCRIPTION

Here are the 9 top reasons our store is the best place to shop:
Scroll or click on the list below to jump to that reason.

1. We have the right bike for you.
2. Comfort and safety are built into every bike we sell.
3. All our new bikes are assembled by professional bicycle mechanics.
4. We allow test rides, the best way to select a new machine.
5. Our experienced staff is happy to offer all the free cycling advice you need.
6. Every new bike comes with a free tune-up.
7. All our bikes are guaranteed.
8. Our bikes offer the highest quality, longest life and best resale value.
9. We carry all the best accessories to go with your new bike

USER REVIEWS

Showing 1-5 of 5  
[Jun 07, 2014]
sean mcshane
Cross Country Rider

I have been a customer of Binghams for 25+ years but will never shop there again. Last year they totally botched 2 repairs and told me that its my responsibility to make sure the work is done right before I leave the shop. They have a good selection of road and mountain bikes and good selection of accessories if you like specialized. They are a family run store that it seems have turned over management to employees that are dropping the ball.

Customer Service

It is common to go into the shop and be ignored by employees until you search one out and then they seem put out to have to assist you. There are way better shops in Ogden that make you feel like they want your business. There is one particular employee at Binghams Ogden who is a strong mountain bike racer but he thinks he is gods gift to all things biking and will ignore you at all costs.

Similar Products Used:

Go see Matt at Skyline Bikes they dont have as much high end stuff but will get you what you need and they are super friendly

OVERALL
RATING
1
VALUE
RATING
1
[Oct 05, 2011]
NACRA88
Cross Country Rider

This is a Specialized concept store so they pretty much carry Specialized stuff, but they do have other brands like BMC, Scott and Electra. Have a lot of cool new stuff you cant see anywhere else and a good selection of parts.

Customer Service

All the guys I have ever talked to were super helpful and knew what they were talking about. Shop has a good feel, kinda high end but they have a ton of good entry level stuff too. Bryce, the mechanic is the best mechanic in UT and will get you fixed up with whatever you have going on super fast.

OVERALL
RATING
5
VALUE
RATING
5
[Jul 20, 2010]
HL
Weekend Warrior

Adequate inventory, pleasant atmosphere, co-located deli with river seating.

Customer service/service department very poor.

Customer Service

Difficult to access information from a mid-level skill perspective. Staff somewhat disengaged from customer service in general. Acquistion of service from local repair shop unsatisfying for 4 of 4 visits.

Similar Products Used:

We go to Bingham location because the Specialized bike was purchased in Sandy and this is the closest Bingham Cylcery branch to our home. We have had satisfying service from the Sandy Bingham Cyclery location.

Generally, communication with the shop for Specialized related service issues has been unsuccesssful. Chronic bike problems not solved in 4 or less visits and this does not seem to be a cause for alarm among staff.

Most problematically, service staff delivered unsafe technical advice to us, insinuating that front brakes alone are adequate for downhill application.

After 4 of 4 failures to remedy chronic Specialized brake problems, we will explore other local service options.

OVERALL
RATING
2
VALUE
RATING
1
[Oct 07, 2008]
MrE
Downhiller

all specialized

Customer Service

bought a used mongoose and brought it in to have them adjust the preload in my fork. the guy there told me my fork was a coil and i needed to purchase another spring.... he was clueless.

Similar Products Used:

the ogden store is retarded.

OVERALL
RATING
1
VALUE
RATING
1
[May 13, 2008]
utrekster
Cross Country Rider

The shop is ok. Lots of specialized and thats about it. I think the ogden shop only carries specialized (might be wrong). Good range of bikes if you are looking for a specialized.

Customer Service

Not good.

Similar Products Used:

Like I said earlier, if you are looking for a specialized bike you are in the right store. The selection is good. But outside of specialized..don't expect much.

OVERALL
RATING
2
VALUE
RATING
1
[Aug 02, 2007]
unrooted
Cross Country Rider

They have several stores, I have only been to the Clearfeild and ogden locations. The store sells mostly Specialized bikes.

Customer Service

The clearfeild store has some really cool guys working that realize not everyone has dispensable income, they also have some good sales on parts and clothing often.

The ogden store sucks balls.

OVERALL
RATING
3
VALUE
RATING
3
[Jun 13, 2007]
RMXtreem
Downhiller

great shop!! plenty of bikes in stock, knowledgeabe crew. good mecahnic. organized. i have also been to the provo store and they rock just as hard.

Customer Service

great customer service. I have never had any complaints about them. they always go out of their way to help me find whatever i need. SUPPORT YOUR LBS!!!

Similar Products Used:

Keep up the good work Binghams!!!!!!!!!!!!!!!!!!

OVERALL
RATING
2
VALUE
RATING
5
Showing 1-5 of 5  

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