Plano Cycling & Fitness - Bikeshops, Plano, Texas

Plano Cycling & Fitness - Bikeshops, Plano, Texas

DESCRIPTION

Voted #1 Family bike shop in the nation by Bicycle Retailer and Industry News. We sell Cannondale, Santa Cruz, Specialized, Titus, Kuota, Felt, Pinarello, Eddy Merckx, and many other brands.

USER REVIEWS

Showing 1-3 of 3  
[Jul 18, 2009]
texlax29
Racer

I found a bike that I really liked there, but it was a little expensive for me at the time. I asked the sales person to place the bike on hold for me so I could decide what I was going to do. I got off work 5 hours after having put the bike on hold and saw the I had a voicemail from them. The sales person called and told me I needed to call him back in 10 minutes or he was going to sell the bike to someone else. I didn't get this message until after I got off work so it was to late. He ended up selling the bike that I had placed on hold to someone else. I recommend that you go to Richardson Bike Mart where the customer service is head and shoulders above this place.

Customer Service

In a word, Atrocious.

OVERALL
RATING
1
VALUE
RATING
1
[Jul 12, 2008]
Gattaca13
Cross Country Rider

Great shop. Currently carry Pivot, Santa Cruz, Cannondale and Specialized among others. Have a great selection of road bikes. Knowledgeable staff that always seems to have time for even the most basic questions. Worthy of mention is Greg in sales. Just an easy going guy with a lot of experience that he is willing to share.

Customer Service

Awesome!!! Tim and Dustin are fantastic!!! They always make the time to explain what is going on. They do top shelf work and bust their humps to get the maintenance and repairs done quickly. The other people in service are great too. I just can't remember their names.

Similar Products Used:

Plano Cycling and Fitness upholds the highest of standards across their organization. So far I have purchase 2 bikes from them in the last 3 years. They will be my first choice for years to come.

OVERALL
RATING
5
VALUE
RATING
5
[Feb 03, 2008]
RookieBiker
Racer

Excellent product line and an awsome customer focused staff. Very knowledgeable and seasoned staff. Also as far as the service deptarment, the manager Tim is by far the nicest and knowledgeable tech I have ever encountered. TWO THUMBS WAY UP!!!

The shop always has stuff on clearance where deals can be found. For those who havent been to Plano Cycling and are looking for high end components and parts, this is the place!

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-3 of 3  

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