Scott's Bicycle Centre - Bikeshops, Cleveland, Tennessee

Scott's Bicycle Centre - Bikeshops, Cleveland, Tennessee

DESCRIPTION

Scott's Bicycle Centre is a family business run by (third generation bicycle shop owner) Doug and his younger brother David. This shop (est. 1978) is a full service family bike shop with over 250 new bikes on the floor, including an incredible selection of hardtails and full suspension TREKs and GARY FISHERs.

We also carry an extensive selection of cycling clothing, shoes, light systems, and other accessories too numerous to list. We have demo'd most of our products, so we can also answer questions about how these products perform on the trail.

Zack is the newest member of our team, coming on board with extensive downhill riding experience and a passion for anything on wheels. If you have questions about radical riding, call us and ask for Zack.

We offer 24 hr turn-arounds on 99% of bicycle repairs. We specialize in suspension and disc brake diagnosis/set-up and repair. Our bike fitting department has a great record in diagnosing problems and setting up bicycles for the perfect ride.

We are in our ninth year of organized Tuesday night mountain bike rides on the Tanasi trail system. These rides are described and pictured in detail on our website.

If you are looking for the perfect bike, for the perfect ride, for the perfect experience, then drop by and see us.

USER REVIEWS

Showing 1-9 of 9  
[Sep 18, 2010]
Tashby83
Weekend Warrior

The guys at Scott's are probably some of the nicest, most personable poeple I have ever met, and that is in general not just at bike shops. The shop is full of bikes, but it is kept in good order so it is easy to see the bikes. Like clockwork, these guys invite anyone who wants to go riding, (whether they buy bikes from them or not) to go out every tuesday night for mountain biking, and thursday night for the road. It's a top notch shop with top notch people. The only thing it lacks is the snobby feel that some other shops have to offer, all riders are welcome at Scott's. As long as I am riding, and their doors are open, they will be the shop I go to.

Customer Service

These guys know bikes. I don't believe that their is a bike problem that they can't fix, and they fix it fast. Every single time that I have gone in to their shop with a problem, I have left within an hour with my bike fixed. I can't say enough about how much they have helped me out.

Similar Products Used:

I window shopped for about a year before I finally bought a bike from them. I don't know how much time I wasted for Josh, Zach, and doug, but every time I came in they always helped me with any questions I had. They definately do their best to meet your needs and your budget. If anyone writes a bad review of this shop, then they have never been in it.

OVERALL
RATING
5
VALUE
RATING
5
[Aug 26, 2010]
mtbbc
Weekend Warrior

Nice/clean well stocked shop with super friendly service.Very positive vibe in the place.

Customer Service

Dave,Doug and Zach all went out of there way to help us with a vehicle problem,showed us around Tanasi trails on a group ride,in general just great guys.

Similar Products Used:

These guys put on the BlackBear Rampage every year / Dont miss it !
http://scottsbikes.com/

OVERALL
RATING
5
VALUE
RATING
5
[Jul 26, 2008]
russell675
Weekend Warrior

Shop has a great selection of bikes. All repairs and adjustments can be done while you wait.

Customer Service

Customer service is outstanding! The entire staff is friendly and aways helpful. They really know their buisness! The customer service doesn't stop at the shop. These Guys will always talk and make you feel like a part of the family even when they see you public.

Similar Products Used:

The guys at Scott's have really helped me and my family adapt a new, healthier lifestyle. I am new to the sport and they treated me like a life-long customer the first time I walked into the door.

OVERALL
RATING
5
VALUE
RATING
5
[Mar 17, 2008]
JSMCMINN
Weekend Warrior

Dont listen to this cat below! Look at all the reviews and you can tell hes just a basher. Its a great shop, with top notch staff. They have tons of bikes in stock, from your low-end bikes all the way to your high-end. If you want something and they dont have, they are more than willing to try to get it for you. They have group rides during the week, and if you cant make it they're always hitting the trail up during the weekend. Ive been to many shops around the US, these guys know what they doing!

Customer Service

Great people. They dont push you around and pressure you to buying anything which is a plus! They are very knowledgeable about their products, and can answer just about any question you have. The staff is has a very wide range riding styles also. They ride XC, DH, Urban, you name it they have probably tried it. They arent to shabby of riders either!

Similar Products Used:

I live out of town, and I'm always making a special trip just to visit. Its a Great Shop with a Great Staff!!! Also if you havent heard about their BlackBear Rampage race its diffently worth looking into. Last year was their first. It was pretty tight, minus the mudd i was picking out every orphues for the next 2 weeks after the ride.

OVERALL
RATING
5
VALUE
RATING
5
[Feb 08, 2007]
B-Sak
Downhiller

Alot of bikes but most are lower end. Not really much for someone into freeride and downhill. But, maybe thats due to them only handling gary fisher and trek. Bought several bikes from them when I was younger but they always seemed to treat me like a dollar sign instead of a person nowadays. Prices are a bit steep. I liked the shop better back in the day, it has become something different with time. You can get alot more for your money from a different shop and a bike company other than gary fisher or trek.

Customer Service

If you didnt buy it from them then they wont have much to do with you. I Brought a rock shox coupe deluxe in to get new bushing at the time it was on a ellsworth truth and doug said he couldnt get the part since he didnt handle ellsworth, which had nothing to do with a bushing for a rockshox shock. Took the shock by Trailhead and Charles instructed me to call rockshox and they would send it to me free instead of buying it from him had the part in a week and a new respect for Trailhead and lost faith in Scott's.

OVERALL
RATING
2
VALUE
RATING
2
[Dec 30, 2006]
Trail_nazi
Weekend Warrior

There's not enough great things I could say about these folks. This is not just a shop, its an experience. These guys welcome you in like you are family. I've been accustomed to shops treating everyone like they dont really want you there; shoot this place has couches, chairs and TV just so you can hang out with em. I've made some great friends both in the shop owners and workers but also in fellow customers as well.

Customer Service

Dedication does not even come close to fully describing this shops customer service. If you find an issue in thier work, its given priority so you can be rolling again quickly. Repairs are complete when you are told they will be. These guys ride what they sell, so they know the ins and outs of each kind of bike.

OVERALL
RATING
5
VALUE
RATING
5
[Dec 23, 2006]
bjgadd
Downhiller

This shop has easy access from the interstate. The shop has a good selection of bikes and a extremely good staff. If a bike is broken, the shop can fix it.

Customer Service

Top notch. The staff is great with customers. Nothing can rise the level of commitment that is given to each person.

OVERALL
RATING
5
VALUE
RATING
5
[Nov 28, 2006]
Travis Musick
Weekend Warrior

Outstanding service, selection and bike knowledge. I have never had a more positive buying experience. The staff is very knowledgeable and is always will to go above and beyond to help a customer out. These guys always put the customer first. I have had to have a quick repair done when the shop was very busy and they have found a way to get it done. I highly recommend anyone within an hours drive to take the extra time to see these guys. It is worth it!

OVERALL
RATING
5
VALUE
RATING
5
[Nov 16, 2006]
sdhall
Cross Country Rider

I have been using this shop since 1992. This family knows bikes it is in their blood. Everyone is always welcome and they make you feel at home with no high presure sales. They have a great selection of low - high line bikes. They can get special order products in days.

Customer Service

I have always been treated like I own the place. Doug has always gone out of his way to make the product I bought from him right, if there has been a problem with the product they sold me. A+ shop ran by top individuals!

Similar Products Used:

As far as I am concerned, shop no further... This is the shop you want to buy from.....

OVERALL
RATING
5
VALUE
RATING
5
[Nov 15, 2006]
David Dawson
Cross Country Rider

Scott's is a family owned and operated shop with a touch of hospitality that takes you back a few decades. They have a wide range of bikes with the knowledgeable staff to back up what they sell and help you get the right gear for what you want to do. I have been shopping at Scotts for over a decade and it may sound cliche but the vibe there is "when you are here, you are family". I have never received anything but first-class friendly service and see them as my cycling family. Ride on Doug and David.

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-9 of 9  

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