East Ridge Bicycles - Bikeshops, Chattanooga, Tennessee

East Ridge Bicycles - Bikeshops, Chattanooga, Tennessee

DESCRIPTION

Bicycle Retailer Top 100 dealer in 2005-6.

Your satisfaction means as much to us as it does to you! A well chosen bicycle will give years of enjoyment. We take a pride in working towards that goal.

Full service bike shop for all your road, mountain, comfort and tri bike needs including expert fitting services. Mens and womens complete clothing needs from head-to-toe. Fitness equipment, nutrition and other training tools.

Representing the premier brands you are looking for....Trek, Cervelo, Zipp, Orbea, Kestrel, Giant, Shimano, Campagnolo, Ellsworth, Fuji, Haro, Masi, Giro, Bell, Mavic, Look, Pearlzumi, Descente, Powerbar, Sidi, Carnac, Blackburn, Park Tools, Selle Italia, Thomson, Fizik, Easton, Michelin, Continental, Kenda, Oakley, Speedplay and many others!

USER REVIEWS

Showing 1-2 of 2  
[Aug 17, 2010]
fletch2
Weekend Warrior

This is a great place to buy a bike. They take the time to help you pick out the right bike and they also have a great layaway program.

OVERALL
RATING
5
VALUE
RATING
5
[Nov 14, 2007]
Mike Woodard
Cross Country Rider

Voted Chattanooga's best bike shop for the last two years running for several reasons...great customer service, a broad inventory of bikes and bike related merchandise, support of local biking community & biking events, and shop-based group rides (newbies to veiny-legged racers).

They work with you to determine your needs based on your wants, not limited to just what they have in stock. To get me what I wanted, they have picked up new lines and even arranged a purchase with another bike dealer over 150 miles away .

Available real professional fitting is another area where ERB is a cut above other local dealers, combining size cycle fitting with Garth's years of experience and specialized training.

With four kids and a wife, I have purchased over a two dozen bicycles from these guys over the years.

Customer Service

Simply the best in the area. There are other good shops in the Chattanooga area where you can get good custoner service, but these guys go the extra mile. They'll loan you parts to get you going, even if they are off of their own personal bikes.

Similar Products Used:

Good representation of the current leading performance brands (Cervelo, Orbea, Look, Ellsworth, etc.) and the leading value brands (Fuji, Haro, Giant, etc.). Where dictatorial industry marketing giants don't have the best solution, I think they make smart carefully-considered decisions in favor of smaller brands that are better engineered and/or a better solution.

I don't get a chance to say thanks very often, but.....THANKS ERB!!

OVERALL
RATING
5
VALUE
RATING
5
[Oct 31, 2007]
Stephanie
Racer

This shop provides all levels of bikes for all price levels. Makes it great to shop. It does not matter who I send there, they can find a bike to meet their needs.

Customer Service

Best customer service! With many choices in the area, I could not see going anywhere else. Always willing to answer questions and help me know more about my bike.

OVERALL
RATING
5
VALUE
RATING
5
[Jul 05, 2007]
Dana
Weekend Warrior

Shop is great! Great selection of bikes, Reasonable prices. Good neighborhood to test ride bikes behind shop.

Customer Service

Chris is the most helpful person I have probably ever dealt with in retail. He very patiently answered all of my questions, educated me, and earned my business. I highly recommend this shop and this non-commission salesman.

Similar Products Used:

Great place to find last year's models at lower prices.

OVERALL
RATING
5
VALUE
RATING
5
[Dec 13, 2006]
NoGrannyDanny
Cross Country Rider

This is the best shop because of there best customer Danny. Both
mechanics Robert and Bada** Craig are the best. This shop takes care of all your cycling needs.

Customer Service

Awesome customer service.

OVERALL
RATING
5
VALUE
RATING
5
[Nov 24, 2006]
Demonsmasher
Cross Country Rider

This shop has great customer servise. Always helpful when I go in. They have high prices on a few of things, but I guess prices differ from shop to shop.

Customer Service

Great A+ can't go wrong with them.

OVERALL
RATING
4
VALUE
RATING
5
[Oct 28, 2006]
Michael Woodard
Weekend Warrior

If you are anywhere near Chattanooga, TN, you should stop by East Ridge Bicycles. A bicycle Retailer Top 100 dealer for 2005-6.

They have practically every bike line that matters, and great selection in stock.

They provide service for all makes. Also are riders themselves. HUGE Sunday night road rides (in season) sponsored by this shop, for all skill levels.


Customer Service

I have purchased around 20 bicycles over an 8 year period from this shop. The focus is on getting the customer what they want/need, not always simply what they have in stock.

Competitive pricing, friendly knowledgable service. Won't stop until it is right. I ahve found that this shop has something that is quickly diminishing in this world....service and integrity.

Similar Products Used:

Support practically every charity ride in the greater Chattanooga area. Always giving back to the sport. Even when I bring a new brochure in each year, they listen and wok to get me what I want.

Very good wheel building services as well.

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-2 of 2  

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