Cyclefit of Delaware County - Bikeshops, wallingford, Pennsylvania

Cyclefit of Delaware County - Bikeshops, wallingford, Pennsylvania

DESCRIPTION

Other models available, wasnt paying attention to other brands

USER REVIEWS

Showing 1-5 of 5  
[Sep 14, 2013]
Matt
Cross Country Rider

I swapped out the chainrings on a new road bike I bought at CycleSport, and found they slipped 105 chainrings on the Ultegra crank spider. A typical deceptive strategy for this shop, and another reason to avoid this shop unless its the last bike shop on earth.

Customer Service

Not bad, if you could trust anyone there!

Similar Products Used:

I expect them to replace the 105 chain rings with ultegra

OVERALL
RATING
2
VALUE
RATING
3
[Aug 03, 2013]
Mr. Cinelli
Cross Country Rider

Service staff is usually friendly and helpful...Very large selection. I bought a new, previous year's model Fuji Team Pro from hard sell salesperson who told me he didn't want to waste his time, if I was not going to buy right away. I do not understand the customer antagonism philosophy. I was was offered $100 off the $1600 price, but they refused to honor the promise. I was given a first year service tune up. The owner never offers any price breaks on leftovers, unpaired items and nutrition samples...I'd say that customer service is secondary to getting as much from the customer as possible.

Customer Service

Hard sell, clearly obnoxious sales approach known around the community. WHy and for what gain could this attitude achieve.

Similar Products Used:

Shop is disorganized, items are in disarray throughout; service staff seems knowledgeable and provide good repair / maintenance.

OVERALL
RATING
3
VALUE
RATING
2
[Jun 08, 2008]
slipfitting
Weekend Warrior

A very experienced and knowledgeable staff set this apart from other shops just trying to make a buck. Always a good sign not to be greeted by new bikes upon entering; shows they place an emphasis on maintenance, they do however sell new bikes.

Customer Service

Excellent, very attentive and if they don't have a product can get you it quickly.

Similar Products Used:

Really, a breath of fresh air after being frustrated by other bike shops who deserve neither your time nor money(ie. performance bicycle)

OVERALL
RATING
5
VALUE
RATING
5
[Sep 21, 2007]
76mark
Weekend Warrior

GREAT SHOP!!! I've purchased over 10 bikes (road, mountain, tandem, comfort, & kids) from them over the years and have never had a negative experience.

Customer Service

They have a group of very knowledgable people. They're easy to talk to and always available to help out.

Similar Products Used:

I would recommend them to anyone...it's where I send my friends.

OVERALL
RATING
5
VALUE
RATING
5
[Sep 07, 2006]
mxb448
Weekend Warrior

GREAT SHOP! Got a 2006 Trek 6500 on closeout. Best deal in town. Great deals on accessories too. They have a lot of knowledge of the sport, local trails, bikes, and bike accessories. A bunch of biking gurus working under one roof! If you are ever in the Philadelphia area, you must stop by and check out the store.

Customer Service

Great friendly customer service! Answered all of my technical questions with ease. Did not try to push other bikes on me. Informed me of the bike I had my mind set on. Said what they loved about it, hate about it, etc. Free tune up between 30-90 days of purchase.

Similar Products Used:

What are you waiting for, get your ass to Cycle Fit!

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-5 of 5  

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