Clarks Bicycles Shop - Bikeshops, Hickory, Carolina

Clarks Bicycles Shop - Bikeshops, Hickory, Carolina

DESCRIPTION

This shop is located in downtown Hickory, NC. They share a building with Clarks tire center and are underneath the auto shop, it can be hard to find.
The guys that work here are great! They are very helpful when it comes to selecting a bike. And if your in to freeride, downhill, or just some good mountain biking this is the shop to go to.

USER REVIEWS

Showing 1-10 of 17  
[Aug 15, 2014]
CNCRob
Weekend Warrior

My wife and I have bought both of our bikes at Clark's Bicycle Center. It used to be a great place to deal with. In the past year or so it has really went down hill. About a month and a half ago I needed a new rear wheel. Talked to Mike and everyday he said he would find out the next day. Finally gave up on him and went to Blood Sweet and Gears in Denver NC and got the wheel and they installed it the same day I was there. I contacted Mike about buying a new Giant Talon bicycle but never herd back from him, Again I went to Blood Sweet and Gears in Denver to buy it. Today was the last straw. My wife and father had Mike order a new tire gauge, He said it would be there by Thursday, Of coarse it wasn't, That wasn't the real kicker. The real kicker was when he said it would be $26(The same price I could get it on Amazon for). Then today my father went to pick it up and was told it would be $32.95. Needless to say we said forget it. When my father asked him about it, Mike said he didn't have a tape recorder on when he said the price. It's not the money rather the principle of it. I will never buy any thing else from them ever again. Needless to say I will be giving all my business to Blood Sweat and Gears from now on.

OVERALL
RATING
1
VALUE
RATING
1
[Jun 04, 2014]
John Sutton
Cross Country Rider

These gentlemen keep a great selection of bikes to fit any cyclist expectations.

Customer Service

This is what separates a bike shop from a great customer experience. Mike, and his former employee Jim took the time to assist me with incredible, accurate and most importantly honest information in answering my questions on my first bike purchase and the customer service following that purchase continues as I make countless mistakes popping wheels and doing all the wrong things a new biker does. I now feel that bicycling will be this old man's favorite sport, recreation exercise and leisure experience. This shop is great and you will not be disappointed if you allow them to serve you.
Ranger John Sutton
Bakers Mountain Park

OVERALL
RATING
5
VALUE
RATING
5
[Jun 20, 2012]
DifEQ
Weekend Warrior

This is a fantastic shop, I drive from the Charlotte area, because I trust them, they are honest and they have extremely fair prices. It is plainly obvious that they are true enthusiasts of the Sport and genuinely want their customer to have a good time. I can't recommend this place enough.

Customer Service

Fantastic, they don't act like they are above you like some of the shops around Charlotte do (one Giant dealer in Denver comes to mind). They treat everyone like they are an equal and don't care if you are there to buy a $20 part, or a $4000 MTB, you get treated with respect, and that is important to me. I really applaud them for this.

Similar Products Used:

Take the drive to Hickory if you want to get great service with reasonable pricing to go along with it. You won't be disappointed I promise.

OVERALL
RATING
5
VALUE
RATING
5
[Jun 14, 2011]
Terry Saine
Cross Country Rider

This place a model for what local bicycle shops should be everywhere. They have a great combination of devotion, knowledge, experience, and common sense. Their leadership and role in sustaining cycling as a fun and healthy lifestyle into the community is rare!

Customer Service

Always eager to help without pretense and hype. Treat others fairly, honestly, and always have something good to say and laugh about. Have useful suggestions based on your needs, desires and goals.

Similar Products Used:

Too often by nature, cyclist can be self-absorbed, narcissistic, conceited,vain, and self-important unreasonable individuals. If you have problems with this shop....you are probably one of them!

OVERALL
RATING
5
VALUE
RATING
5
[Jul 12, 2009]
Donnie Holbrook
Weekend Warrior

My wife and I have just begun to start riding again as a hobby with my grandchildren and younger daughter and her husband. The guys at Clarks have been such incredible help. I had 6 bicycles in my garage, none of which fit our needs. Through the intense trial and error and suggestions of the staff at Clarks we were able to find exactly the bicycles that fit both of us. As well as the accessories to meet the needs of the grandchildren. Three of the four adult riders now ride Giant bikes and love them. In my lifetime, I have bought nine bikes from Clark and they are the best of the best in my book.

Customer Service

Excellent.

OVERALL
RATING
5
VALUE
RATING
5
[Jun 20, 2009]
nickbr549
Downhiller

5 is not enough this shop is 11 out of 10. The inventory and models carried is awsome and the staff is even better. Mike is super nice, super helpful, and super knowledgeable - not only about bikes (far beyond most) but local trail systems and events.

Customer Service

Amazing great guys are more than willing to help even with the smallest concerns.

Similar Products Used:

Go to Clarks and check them out!!!!!

OVERALL
RATING
5
VALUE
RATING
5
[Apr 03, 2009]
ISHMEAD
Downhiller

Very reasonable prices and quick service. Mike is very knowledgeable and I recommend taking your bike to him. He can fix anything.

OVERALL
RATING
5
VALUE
RATING
5
[Aug 01, 2008]
mikegski
Weekend Warrior

Need a bike- check out Clarks- they will take the time to teach you if you never ridden, help you build your dream machine if your a veteran.

Need a bike fixed- none better.

Just want to ride- this shop wont just tell you- ask, they will go with you.

Cruiser, road, mountain, north shore, tricycle,I even saw a unicycle- they know it.

Customer Service


Clarks is the shop. Mike and Tracy will take care of you. I drive a long way (4hrs round trip) to have them work on my stuff-only guys I trust. Not that their arent other good shops- but when you find one that works, why mess up a good thing? I wouldnt spend my money on gas just because they are good mechanics either. These guys are just plain good folks. Come in as a customer- leave as a friend.

Similar Products Used:

If every shop was this friendly and down to earth, there wouldnt be room on the trails.

OVERALL
RATING
5
VALUE
RATING
5
[Jul 19, 2008]
NC Trail Rider
Weekend Warrior

This shop is located near downtown Hickory NC, in the basement of the tire shop. They have a really good selection of bikes of all kinds shapes sizes and prices. They have an indoor area large enough for a test ride if you would rather stay off the street which was really convenient for me and my wife. When I was a child my dad bought me and my brother bicycles there.

Customer Service

The customer service is second to none. These guys (Mike, Tracy, and one other younger guy) are professionals in their field of work. I never once felt pressured to buy one bike over another. They were very helpful and I will always value their opinions and advice. Me and my wife bought the bikes that we really needed without paying too much for something that we didnt need. Oh yeah did I mention friendly service without attitude? I just can't say enough about these guys.

Similar Products Used:

When I was picking up our new bikes on Saturday, I was in a hurry to get back home to babysit for my wife so she could get her hair done. Mike swapped four rims with tires in record time so that i could make it home in time to take care of our 14 month baby.

OVERALL
RATING
5
VALUE
RATING
5
[Jan 17, 2008]
ibflyinhi98
Weekend Warrior

Located in foothills of North Carolina this shop has been around for a long time. Most likely the oldest shop in town.
Recently expanded showroom resides beneath the Clark Tire and Auto tire/wheel showroom.
Complete line of cycling equipment and accessories from stationary to downhill.
Knowledgable staff with veteran experience.

Customer Service

Customer service is second to none. Veteran mechanics will take care of you from start to finish wether you are building the ultimate bicycle of your choice, purchacing you or your childs first bicycle, have special needs, or just want to ask questions.
They have a vast knowledge of the old and new.
Both Tracy (has been there since I was a kid - I'm 34 now) and Mike wear a smile to work every day. Never have I walked in there and not been greeted by one of these two great guys.
Neither will try to "sell-up" they ask the right questions and provide you with the type, style, and/or size of equipment/accessories you need.

Similar Products Used:

This is the first "Bike Shop" I had ever been to as a kid and now I still go there. I had moved away from the area for a few years and frequented other shops as well as shopped online. Since I have returned to the area this is my first and only stop. Yeah, you might be able to get it a little cheaper online or somewhere else but no one stands behind their products and services like these guys.
They have the "Hometown Advantage" and treat every customer like they have been coming there for years. They meet no strangers.
Come by with a smile on - they will definitly have theirs on.

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-10 of 17  

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