Epic Cycles of Black Mountain - Bikeshops, Black Mountain, Carolina

Epic Cycles of Black Mountain - Bikeshops, Black Mountain, Carolina

DESCRIPTION

Hardtails, 29ers and full suspension bikes fill the bulk of the shop it's the mountains what can we say. Road and touring bikes cover the rest. We try to keep about 80 bikes in the store built up at all times with another 30 in the back. So you will not have to worry about the typical small town 15-20 bikes on the floor scenario. Check us out!

USER REVIEWS

Showing 1-10 of 12  
[Mar 21, 2013]
Mel
Cross Country Rider

This is where you'll find the friendliest, least pretentious bike assistance in the Asheville area. Allan is always helpful, never forceful. This is a community shop! The fact that it has been going and growing now for over 14 years says a lot about how awesome this place is. The bikes are affordable, the company is great, and Chewy is soft...

Customer Service

Allan is always smiling and listening to good music. He goes out of his way to be helpful

OVERALL
RATING
5
VALUE
RATING
5
[Sep 03, 2012]
halcb56
Weekend Warrior

I've purchased two Jamis mountain bikes from Allan H. over the past five years, and both have been great bikes sold at an outstanding price. And the after-purchase support from Allan and his staff is unsurpassed. If you're in the Black Mountain, NC area, and you're interested in bking, you HAVE to stop by to check out Epic Cycles. Be sure to take some time to bond with his great dog Chewy while you're there, too!

Customer Service

A+ Always friendly and knowledgeable.

OVERALL
RATING
5
VALUE
RATING
5
[Jan 21, 2011]
golftree
Weekend Warrior

I started riding in 2007 and although I have purchased from most shops in WNC at one time or another, I always keep coming back to Epic. Al and his staff are the friendliest around - you can't help but feel welcome there, which is most definitely not the case in some other shops.

Customer Service

Good stock, and if they don't have it, they can get it quick. I have found that prices on full bikes as well as components are unbeatable. They can fix just about anything, and often go above and beyond to do the job right.

Similar Products Used:

Epic has been an important part of Black Mountain for many years. They have a great reputation among both serious cyclists and those new to the sport. They are charitable as well, having donated bikes to those in need, including a local homeless man.

OVERALL
RATING
5
VALUE
RATING
5
[Jan 20, 2011]
jimmysings
Weekend Warrior

This is an incredibly well stocked store, and what they don't have, they will get for you!

Customer Service

Allan and his staff have always been friendly and helpful... they've taught me everything I've ever wanted to know about bikes! Allan has gone out of his way to be fair and to give me and everyone I've ever known a great deal.

Similar Products Used:

This shop is a pillar of the community. They constantly are contributing to local events, whether with merchandise or funding.

OVERALL
RATING
5
VALUE
RATING
5
[Jan 18, 2011]
live2shred
Cross Country Rider

An employee from Epic cycles tried to sell me a recalled dirt jump frame. Recalled because the frame was breaking off at the head tube causing serious injury to riders. I luckily realized that it was recalled and had him get the free replacement through the manufacturer before buying the frame. Issue number one, secondly the fork was completely blown and when I asked Epic cycles for help to resolve the issue they refused. That's completely dishonest and lazy on their part. I understand that I bought a used bike, but for their employee's to sell recalled and broken parts without disclosing that information is very shady. Not to mention that the owner of the shop doesn't seem to mind.

Customer Service

An employee from Epic cycles tried to sell me a recalled dirt jump frame. Recalled because the frame was breaking off at the head tube causing serious injury to riders. I luckily realized that it was recalled and had him get the free replacement through the manufacturer before buying the frame. Issue number one, secondly the fork was completely blown and when I asked Epic cycles for help to resolve the issue they refused. That's completely dishonest and lazy on their part. I understand that I bought a used bike, but for their employee's to sell recalled and broken parts without disclosing that information is very shady. Not to mention that the owner of the shop doesn't seem to mind.

OVERALL
RATING
1
VALUE
RATING
1
[Nov 20, 2009]
cipowins42
Racer

Nice shop and very friendly. I had read the positive review, so I had to stop in.
This is a nice shop.

OVERALL
RATING
5
VALUE
RATING
5
[May 11, 2009]
WWCRACER
Racer

A nice little shop in black mountain. Right around the corner from The warren Wilson college mountain bike team headquarters. People in the shop have always been very nice to us college kids. good used parts and deals on built up bikes. good selection. The 5 and 10$ grab bins are especially rewarding.

OVERALL
RATING
5
VALUE
RATING
5
[Mar 13, 2009]
Jacob Cioffoletti
Weekend Warrior

I have bought a bike there and I plan on going there if I need anything

Customer Service

they are nice guys, they get you a good deal, and answer all your questions

OVERALL
RATING
5
VALUE
RATING
5
[Dec 04, 2008]
davenoscott
Downhiller

Great shop located in a quaint small town east of Asheville and surrounded by beautiful mountains. Shop has everything I need and if it doesn't they can order it.

Customer Service

Allen is very knowledgeable and a super nice guy. He has taught me many things about biking including maintenance on my bike and places to ride in our area. He's always there to help me with any problems I have with my bike and stands by his work.

OVERALL
RATING
5
VALUE
RATING
5
[Nov 30, 2008]
xbizzy
Weekend Warrior

As a beginner and 100% new to all this, Allan has been a huge help! The shop has everything I need to figure all this stuff out, get me the items I need to ride and ride safely.

Customer Service

Allan is awesome! Hes shown me how to do maintenance on my bike which I would have otherwise been lost without him. Found hard to find items for me, and just been a good friend to sit down and ask as many questions as possible to.

Similar Products Used:

Highly recommend to all types of riders. Im a beginner and he had everything for me.

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-10 of 12  

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