Red Barn Bicycles - Bikeshops, Hamilton, Montana

Red Barn Bicycles - Bikeshops, Hamilton, Montana

DESCRIPTION

Bikes done right in the northern rockies of Montana. We sell Turner, Ventana, Titus, Chumba, KHS, and Felt lines of bicycles.

Bikes built personally for YOU.

USER REVIEWS

Showing 1-10 of 19  
[May 27, 2011]
steve elie
Cross Country Rider

Cool shop! It is in a old barn, very comfortable, you walk in and you are a new friend. It can be hard to leave, because the atmosphere is so welcoming.

Customer Service

Informal but professional, Chad and Mike have a vast knoledge of "bike". I like to work on my bikes, but the times that I am at a loss, these guys have always had the solution. If it can be fixed these guyscan do it. Best wheel builds ever! period. The person who had the bad experience is a complete 180 from anything I have ever seen. Honestly I am wondering if he is from another Planet!. If I had the money, I would fly him here to meet these guys, it would change his opinion for sure.

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I cannot believe how lucky we are here in western Montana to have this shop. A resource like this would be welcome anywhere.

OVERALL
RATING
5
VALUE
RATING
5
[Apr 15, 2011]
Kevin Harrold
Cross Country Rider

This shop has some of the nicest components I have ever seen. Oh, and Chad and crew really know what they are talking about. Since I live about a mile away I like to stop in and just look and talk.. It's a great place to be.

Customer Service

they always make it right.

Similar Products Used:

I ride a turner five spot.. I still can't believe Chad built me up such a nice bike.

OVERALL
RATING
5
VALUE
RATING
5
[Aug 16, 2010]
garrett
Cross Country Rider

Although Red Barn is located much further away than other shops in Western Montana, they have won my buisness. I won't consider any other shop. Ever. Chad has a polite and accomodating Staff. A great selection of quality Bikes and Components. An incredible Location that is close to many great Bitterroot rides and most importantly, Chad has a passion for cycling and bikes. It shows in his service and his work. I am certainly happy to reccommend him to any and all who are seeking a bike, service, or parts. The drive from Missoula is certainly worth the improved Customer Service you will receive at Red Barn Bikes. Chad has built a warm and friendly shop that has its own community of devoted customers who are all extremely happy with their LBS.

Customer Service

Chad builds wheels! Nice ones.
I've had local shop owners in Missoula try and dissuade me from having a wheelset built!?!?
What's up w/that?

Similar Products Used:

Nobody else in Montana is getting my Bicycle Dollars.
No One.

OVERALL
RATING
5
VALUE
RATING
5
[Jul 12, 2010]
trkyshootr
Weekend Warrior

Chad recently built me a wheel set, and the transaction was handled entirely via phone calls from Alabama to Montana. I was a little concerned, because I'd recently been very disappointed by another wheel builder's lack of follow through and communication. Chad to the rescue!

I could not ask for more from my Red Barn experience. Chad is extremely responsive to calls and questions, he and his guys are very interested in the process and pleasant to deal with, he builds a great wheel, and at a very fair price.

Great product, great price, great customer service - I'm not sure what I'm leaving out, but he deserves much praise.

OVERALL
RATING
5
VALUE
RATING
5
[Nov 06, 2008]
02Bullit
Weekend Warrior

If you want a great set of wheels, give Chad a call. Never been to the shop but, based on my dealings with them so far, I would highly recommend Red Barn Bicycles.

Customer Service

Recently had a set of wheels built by Chad at Red Barn Bikes based on some reading done here on MTBR. Chad answered all of my questions and was very easy to work with. Couldn't have been an easier transaction. Outstanding pricing on par or better than the large retailers. Extremely happy with the final product.

Similar Products Used:

Whether buying wheels or other products, give Red Barn Bicycles a call, you won't be disappointed.

OVERALL
RATING
5
VALUE
RATING
5
[Sep 21, 2008]
yespsb
Cross Country Rider

I live in the UK, so I have never been to Chads shop or Montana (its approximately 4,500 miles away) I have been buying stuff from Chad for about 4 years and in that time I have spent several thousand dollars on everything apart from a frame or complete bike and every order has been great, Chads pricing and service is first class.

Customer Service

Excellent, 5 flaming chillies

Similar Products Used:

I just wish his shop was close enough to visit. Don't worry about the web site, pick up the phone, talk to Chad and be prepared to be "MADE HAPPY"

OVERALL
RATING
5
VALUE
RATING
5
[Jul 19, 2008]
karimod
Weekend Warrior

Bought complete bike. Very knowledgable & a definate expert. Great discussion about build and components to suit my needs. Price was good. Wheel build was awesome. Magura brakes set up awesome. Frame damaged in delivery but Ventana took care of it. A few communication mixups on bike setup and a couple of things that should have been taken care of.

OVERALL
RATING
3
VALUE
RATING
3
[Jun 15, 2008]
supersinge
Weekend Warrior

I've never physically been to Red Barn Bikes, and I don't find their website to be all that impressive. However, Chad's reputation as a knowledgeable, passionate cyclist and a honest businessman is WELL deserved.

Customer Service

Honestly, I have no idea how he does it. If he treats every customer as well as he's treated me, I have no idea where is profit margin comes from or when he finds time to sleep.
The customer service is as good as his prices; and his follow-up post-purchase is outstanding. Even with the inevitable problems that arise, Chad's always left me stoked. I have no reservations recommending him to anyone.

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Oh, and he builds a rock solid wheel too.

If you're reading this - thanks Chad!

Ben in San Diego

OVERALL
RATING
5
VALUE
RATING
5
[May 02, 2008]
cowdog
Weekend Warrior

Although I'm not local to Redbarn Bicycles, I think of them as my LBS. Great prices and outstanding customer service. Chad is always helpful, honest, and responsive. He understands and takes the time to make sure the customer gets products and services that make sense.

Customer Service

They go out of their way to help and do quality work.

Similar Products Used:

Regardless of where you are, I can highly recommend Redbarn.

OVERALL
RATING
5
VALUE
RATING
5
[Mar 03, 2008]
Mongo8089
Cross Country Rider

Passion and Service.

The owner Chad raced bikes, builds and restores them now. He knows his business! Talking to him and listening to him as he laces up a vintage wooden rim with a box of spokes that are 60+ years old found at a garage sale really puts the daily Dilbert esque grind into perspective. I have only dealt with him on the phone and via the internet during which time he was flexible, answered many questions and provided great service. Chad's Red Barn is your LBS thanks to the wonders of the internet.

Customer Service

Great on the phone and consistent in returning emails.

Similar Products Used:

The bike I ordered along with the slew of spare parts arrived well packaged. Special attention to detail was paid to the bike and frame which was completely bubble/foam wraped. It easily survived the rigors of Fed Ex shipping.

Anyone who is looking for a bike should consider this store.

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-10 of 19  

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