knicker biker - Bikeshops, Great Falls, Montana

knicker biker - Bikeshops, Great Falls, Montana

DESCRIPTION

USER REVIEWS

Showing 1-2 of 2  
[Aug 13, 2012]
Theolan
Cross Country Rider

Walked into the shop as they are the only Specialized Cycles dealer in the area. Was immediately shown Hardrock 29" Disc. No questions asked about riding style or cycle needs.

Customer Service

Cycle "Specialist/Mechanic" suggested tube extender to fit bike to rider. No attempt to truly "fit" the bike during sale. Only became an issue after the sale.

No expertise in this shop whatsoever. People in the shop seem more interested in making the sale than about customer satisfaction and needs.

Similar Products Used:

I have seen other shops, in other states, that are Specialized Dealers. This is by far the worst. There seems to be NO real expert in this shop. They do not fit bikes for the customer. They only "eyeball" your size and push a bike your way.

OVERALL
RATING
1
VALUE
RATING
1
[Sep 09, 2007]
Barry
Cross Country Rider

Customers make other customers wait with lame accusations. While there, someone was crying over a spoke. Apparently the Specialized Sirrus wasn't built for offroad downhilling.

I've bought a Schwinn S[9five].4 there back in the mid 90's. A '99 Specialized Stumpjumper FSR XC in 2000, and recently TWO '07 Specialized Langsters. Ok fine... a Ross when I was a kid, a Peugeot bmx, a Jazz Vertical (bright orange, it was the best!), 2 Specialized Hardrocks... and I think that's it. Wait, 1 unicycle. Oh, and a Specialized Hardrock for the wife.... along with a Dolce' Elite for her commuting pleasure.

Customer Service

NOTHIN' but smiles from the owner. He's always very happy to hear from me when I have problems! I've even bull*****ed with him for hours at the Morning Light down the street. Nice guy!



Similar Products Used:

All I can say is... kick ass shop. Travis knows his ****.

OVERALL
RATING
5
VALUE
RATING
5
[Sep 08, 2007]
radnur22
Weekend Warrior

see my post here http://forums.mtbr.com/showthread.php?p=3501073#poststop

Customer Service

owner makes customers wait

OVERALL
RATING
1
VALUE
RATING
1
Showing 1-2 of 2  

THE SITE

ABOUT MTBR

VISIT US AT

mtbr.com and the ConsumerReview Network are business units of Invenda Corporation

(C) Copyright 1996-2018. All Rights Reserved.