Russell's Cycling & Fitness Center - Bikeshops, Washington, Illinois

Russell's Cycling & Fitness Center - Bikeshops, Washington, Illinois

DESCRIPTION

Great shop close to Farmdale Reservoir trails. Friendly & knowledgeable staff who go the extra mile to serve the customer.

USER REVIEWS

Showing 1-2 of 2  
[Sep 24, 2012]
macaw1us
Weekend Warrior

Super Friendly Shop, everyone will talk to you if your there long enough. A bit expensive but a very well stocked shop with lots of bikes to pick from.

OVERALL
RATING
5
VALUE
RATING
5
[Jul 09, 2007]
eherbst
Cross Country Rider

Plenty of bikes, parts, & accessories. Every time I've been in there the staff has really seemed to know what they are doing. Prices seem a little high, so be cautious when considering an accessory purchase. But frankly, I drove 40 miles to buy my wife's road bike here when I could have purchased it where I live because they do such a good job of treating their customers right.

Customer Service

One time a couple friends and I were on an early Saturday morning mountain bike ride when my friend's pedal came loose from the crank. We went to Russell's thinking they opened at 8 (it was about 8:40 or 8:45). Turns out they did not open until 9, but the owner came out & sought us in the parking lot, let us come in, and had the threads in my friend's crankarm chased out & repaired before they were "officially" open. That's enough to earn them some business from me.

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-2 of 2  

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