Richards Bicycles a.k.a RBikes.com - Bikeshops, Palos Heights, Illinois

Richards Bicycles a.k.a RBikes.com - Bikeshops, Palos Heights, Illinois

DESCRIPTION

Richard's bike Shop is a family owned and operated bike shop established in 1910. We are one of the oldest and largest bike dealers in the Midwest for mountain bikes, road bikes, BMX bikes and more. Our highly qualified staff has over a hundred combined years of experience and is available to help you find a bike that’s right for you.

We are very competitively priced and strive for excellence in service. We offer a huge selection of quality bike products such as Ellsworth, Santa Cruz, Trek, Ventana, Foes, Yeti, Moots, Dean, Maverick, Banshee, Surley, Schwinn, Gary Fisher, Chris King, Hadley, Mavic, Stan's NoTubes, Fox Racing, Manitou, Marzocchi, Rock Shox, Avid, SRAM, Shimano and much more. Buy your frame and build kit all in one spot and get free assembly on any bike we sell. We also price match any advertised price.

At Richards Bicycles our goal is 100% customer satisfaction guaranteed.

USER REVIEWS

Showing 1-10 of 52  
[Aug 12, 2014]
JonE5
Cross Country Rider

Excellent customer experience and amazing selection of bikes and components!

Customer Service

I walked away very happy with my new MTB purchase. These guys are very customer focused, patient and knowledgable.

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Highly recommend them and will definitely do business with them again.

OVERALL
RATING
5
VALUE
RATING
5
[Feb 25, 2014]
deszedol
Weekend Warrior

i've bought there my first 'real' bicycle - i was helped with entire procedure and setup, aslo received advise tips how to maintain my new bike in future
really great shop and people with knowledge and expertise

Customer Service

great customer service every time i'm there

Similar Products Used:

honest people, pleasure to deal with them

OVERALL
RATING
5
VALUE
RATING
5
[Feb 01, 2014]
Niner Fan
Weekend Warrior

They love MTBs there. Small shop but close to Palos so they see the action and the riders. I bought a niner Air-9.

Customer Service

There was a mix up on the rear axel spacers. I ended up changing them out but they were motivated to make it right through phone calls and setting up a time for me to bring the bike in.

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Set up and fitting is determined very much by personal preference and ride style. They could have given some basic guide to this.

OVERALL
RATING
4
VALUE
RATING
4
[Nov 29, 2013]
MAFIA
Weekend Warrior

i recenly buy a frame and some parts from this store and they and a excellent costumer service on the site checkout they dont have my country on list but i chat with them and make all moves to deal with me also offer support on my question of my current build glad i purchase my banshee rune from this guys

Customer Service

best of the best costumer service

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i am happy

OVERALL
RATING
5
VALUE
RATING
5
[Nov 27, 2013]
Maksim
Racer

I was searching for a frame, and found it at this awesome store. Polite consultant Adam helped me to quickly place an order and answered all my questions. Will definitely buy parts for my bike in the shop again! Thank you very much!

OVERALL
RATING
5
VALUE
RATING
5
[Jul 09, 2013]
Mike
Cross Country Rider

I contacted Richards Bicycles, rbikes.com, because I've had a couple of friends who've purchased an Ellsworth, Niner and Intense from them in the past and had great things to say. To make a long story short, their site is great. This company has more custom bike brands than just about anyone out there, and their online custom bike and wheelset builders are very easy to work with. They might not have every option available on their builders, but it at least gave me a good ballpark price of where I'd be at when pricing out my Banshee Rune purchase. I called them up and they customized my build even further. 2 weeks later, I had my dream bike!

Customer Service

Adam at Richards Bicycles was great to deal with! He was very quick to answer my e-mails and phone calls. Aside from the weekend, when he wasn't in the office, he got back to me within a few hours each time. I also talked to a couple other guys at the shop who were equally as professional and nice to work with.

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Great shop! Great website! Easy to use! Easy people to deal with! Honest! I'd highly recommend!

OVERALL
RATING
5
VALUE
RATING
5
[Jun 03, 2013]
Andy Smith
Racer

on-line purchase


Customer Service

Richard's Bikes/Adam were remarkably helpful in specifying the correct components for my wheelset relative to my weight, riding style and intent; Adam's knowledge was invaluable in providing a level of comfort w/ all of my selections. Their willingness to help me after the sale was greatly appreciated. As long as they continue to build wheelsets, I will not look elsewhere.


Similar Products Used:

do not hesitate to buy from Richard's

OVERALL
RATING
5
VALUE
RATING
5
[Mar 12, 2013]
burnstb
Weekend Warrior

I was building a bike from a box of parts a friend gave me. I needed a pair of wheels so i ordered a set of stans flows from here. unfortunately i ordered them with out double checking the fork spacing and ordered the wrong hub. I called up the shop and richard, who i assume is the owner, got me straightened out with the quickest way to fix the issue. I sent the rim back had a new hub relaced in it and got it back in no more than a week very fast considering i live in california and the shop is in illinios. I would recomend this shop to anyone and wish they were my local shop instead of the three i have to deal with.

OVERALL
RATING
5
VALUE
RATING
5
[Dec 22, 2012]
Toni O
Cross Country Rider

I got my Klein Palomino XV from RBikes.com about 10 years ago and it’s the best bike I ever owned. I was totally uncertain about what bike to get and the staff helped me pick it out. They have been the only place I would ever bring it to for tune-ups and service. They don’t just sell bikes, they RIDE! I have been on group mountain bike rides with them and they really know there way around the local trails and ones far away. They always price matched any advertised prices from other stores or on the Internet. The quality of the work that they do such as truing wheels, building custom bikes or just installing parts for me is top notch. Someday when my Klein Palomino has had enough, I plan on getting an Ellsworth Truth custom made, and I know exactly where I’ll go to get it.

Customer Service

They wrote the book on Customer Service. They really go above and beyond. Bring your bike in for one thing and they don't just address that issue, they look over your whole bike, put air in your tires, check your gears, spin the wheels, whatever.

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Bottom Line, there is no other bike shop that has the knowledge and level of service that RBikes.com has.

OVERALL
RATING
5
VALUE
RATING
5
[Nov 05, 2011]
Prmjr
Weekend Warrior

The service I received with the purchase of my new Ventana El Padrino was amazing. I did the purchase with Mike over the phone & with emails. Mike treated me as a longtime valued customer. Mike and/or staff promptly responded to all my inquiries, quickly & expertly shipped my new bike. They sent photos of my bike prior to shipping to keep my updated.

Prices are very competitive and they will build what you desire.

Customer Service

Mike & staff did an amazing job every step of the build. I cannot rave enough about the their professionalism in sales, build mechanics, & customer service.

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I would not hesitate to recommend this shop to anyone who wants the best quality, customer service & prices.

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-10 of 52  

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