Spokes Naperville - Bikeshops, Naperville, Illinois

Spokes Naperville - Bikeshops, Naperville, Illinois

DESCRIPTION

  • We are a full service bike shop with a top notch repair department.
  • The Biggest Bike shop in the suburbs
  • The Biggest and best road bike selection in the midwest.
  • Professional bike fittings with Fit Kit

  • USER REVIEWS

    Showing 1-10 of 10  
    [Oct 06, 2013]
    illinois downhiller
    Downhiller

    nice shop sells specialized and giant. plenty of stuff.

    Customer Service

    good tech put my bike together

    Similar Products Used:

    good deal on giant glory 2, 2014.....

    OVERALL
    RATING
    5
    VALUE
    RATING
    5
    [Apr 29, 2012]
    The Greeks
    Cross Country Rider

    Outstanding/Friendly Service!
    The team at Spokes is always friendly. We are treated very well and feel appreciated when we walk through the door. Basil and Kyle are extremely respectful and knowledgeable, providing great advice. My wife and I have purchased 2 (Specialized) road bikes and 2 (Giant) mountain bikes – along with accessories and clothing. I have referred multiple friends to Spokes and they’ve purchased bikes too. I will definitely continue to go to Spokes!

    OVERALL
    RATING
    5
    VALUE
    RATING
    5
    [Sep 28, 2010]
    BicycleRepairMan
    Weekend Warrior

    As a longtime employee of Spokes, I don't like seeing comments of consumers dissatisfied with our service. I head the service department currently, and I take great pride in our work. If you're in need of expert service, I encourage you to check us out.

    Customer Service

    To the below posters, if you have a complaint or an issue you feel hasn't been resolved properly, feel free to call up or stop by and let me know what I can do help. The most important thing is that you enjoy riding, and I hope Spokes can help you do so.

    Similar Products Used:

    (rating the shop as a 3, as I don't want to impede other opinions)

    OVERALL
    RATING
    3
    VALUE
    RATING
    3
    [Aug 18, 2010]
    kevinbell
    Weekend Warrior

    Dear Sir,

    We get your name and email adress from your trade lead that you are in the market for vehicle spokes. We would like to introduce our company and products, hope that we may build business cooperation in the future.

    We are factory specializing in the manufacture and export of the vehicle spokes for more than ten years. We have profuse designs with series quality grade, and expressly. Our price is very competitive because we are manufactory, We are the source. You are welcome to visit our website http://www.qingjinchina.cn which includes our company profiles, history and something latest designs.

    Should any of these items be of interest to you, please let us know, we will be happy to give you details.

    As a very active manufacture, we develop new designs nearly every month. If you have interest in it, it's my pleasure to offer news to you regularly.

    We look forward to receiving your enquires soon

    Best regards

    Kevin Lee
    Shandong Qingyun Qingjin Vehicle Spokes Co, . Ltd.
    Changsheng Street, Changsheng Industrialized Country of Dezhou Qingyun Bohai
    Economic and Technological Decelopment Area, DezhouCity. Shandong Province
    China
    Tel: 0086-534-3862767 Fax: 0086-534-3862767
    Mailbox: Andyli861004@gmail.com
    Msn: Andyli861004@hotmail.com

    Customer Service

    Dear Sir,

    We get your name and email adress from your trade lead that you are in the market for vehicle spokes. We would like to introduce our company and products, hope that we may build business cooperation in the future.

    We are factory specializing in the manufacture and export of the vehicle spokes for more than ten years. We have profuse designs with series quality grade, and expressly. Our price is very competitive because we are manufactory, We are the source. You are welcome to visit our website http://www.qingjinchina.cn which includes our company profiles, history and something latest designs.

    Should any of these items be of interest to you, please let us know, we will be happy to give you details.

    As a very active manufacture, we develop new designs nearly every month. If you have interest in it, it's my pleasure to offer news to you regularly.

    We look forward to receiving your enquires soon

    Best regards

    Kevin Lee
    Shandong Qingyun Qingjin Vehicle Spokes Co, . Ltd.
    Changsheng Street, Changsheng Industrialized Country of Dezhou Qingyun Bohai
    Economic and Technological Decelopment Area, DezhouCity. Shandong Province
    China
    Tel: 0086-534-3862767 Fax: 0086-534-3862767
    Mailbox: Andyli861004@gmail.com
    Msn: Andyli861004@hotmail.com

    Similar Products Used:

    Dear Sir,

    We get your name and email adress from your trade lead that you are in the market for vehicle spokes. We would like to introduce our company and products, hope that we may build business cooperation in the future.

    We are factory specializing in the manufacture and export of the vehicle spokes for more than ten years. We have profuse designs with series quality grade, and expressly. Our price is very competitive because we are manufactory, We are the source. You are welcome to visit our website http://www.qingjinchina.cn which includes our company profiles, history and something latest designs.

    Should any of these items be of interest to you, please let us know, we will be happy to give you details.

    As a very active manufacture, we develop new designs nearly every month. If you have interest in it, it's my pleasure to offer news to you regularly.

    We look forward to receiving your enquires soon

    Best regards

    Kevin Lee
    Shandong Qingyun Qingjin Vehicle Spokes Co, . Ltd.
    Changsheng Street, Changsheng Industrialized Country of Dezhou Qingyun Bohai
    Economic and Technological Decelopment Area, DezhouCity. Shandong Province
    China
    Tel: 0086-534-3862767 Fax: 0086-534-3862767
    Mailbox: Andyli861004@gmail.com
    Msn: Andyli861004@hotmail.com

    OVERALL
    RATING
    1
    VALUE
    RATING
    5
    [Jun 22, 2010]
    scottjohnny

    Similar Products Used: Stay away from this shop and the owner, Basil Radi. He is without a doubt the biggest piece of crap on the planet., Full of lies and excuses and if you buy anything from him, I will guarantee you problems are ahead for you. It took only one purchase, a very expensive purchase at that, and 1 small problem to be this aggravated with this guy.
    OVERALL
    RATING
    1
    [Oct 08, 2009]
    steck121
    Cross Country Rider

    Not only did they order parts that were unneeded, but they also failed to installed the parts properly. My bike was there over a month without any notice when it would be done. They also criticized my bike, saying that I should have bought my bike from them. Try going to Bicycles Etc. instead.

    OVERALL
    RATING
    1
    VALUE
    RATING
    1
    [Aug 06, 2009]
    Roadie
    Racer

    Buyer beware. They like to put used parts on new bikes and sell them for new.

    Customer Service

    BAD

    Similar Products Used:

    STAY AWAY!

    OVERALL
    RATING
    1
    VALUE
    RATING
    1
    [Jun 09, 2008]
    Mike
    Weekend Warrior

    When you walk into Spokes you are suddenly dumbstruck by the number of bikes you see. There are so many bikes to choose from, for any type of rider. All of the accessories are very organized in a way that anyone can find what they are looking for. They sell mainly Giant and Specialized bikes which I was told are the one of the top bike companies in the market.

    Customer Service

    Every time I go to Spokes, I am always served with the best service. The employee's are always with the same great attitude and are very knowledgeable about bikes. They fix things in a time consuming way, which shows you how reliable they really are.

    Similar Products Used:

    If you are looking for a bike or need one fixed, then I very highly recommend you go to Spokes

    OVERALL
    RATING
    5
    VALUE
    RATING
    5
    [Oct 14, 2007]
    Chuck McNulty
    Cross Country Rider

    For me the shop seems to be What I would hope it to be. I looked at about 4 other bike shops including a Trek one on Odgen Ave. but I couln't find a bike that fit me until Basil recommended one to me. I told him just what I needed it for (commuting) and he recommended two bikes Giant, Specialized. I was happy to ride them and I love the Specialezed Crossroads Elite that I bought. I've road 15 miles a day to work for about 9 months now and I love the bike.
    I have had some maintanace issues like broken spokes, flat tires, dry chain etc. and they have always fixed my bike well and in a timely mannor. I even ask them about me possibly doing this work myself at home and Basil and the mechanic have been very helpful teaching my how to do it. I've now repaired my own flat tires on the road, fixed my own spoke, even trued my wheel all with the help of this bike shop.

    Customer Service

    I have had some maintanace issues like broken spokes, flat tires, dry chain etc. and they have always fixed my bike well and in a timely mannor. I even ask them about me possibly doing this work myself at home and Basil and the mechanic have been very helpful teaching my how to do it. I've now repaired my own flat tires on the road, fixed my own spoke, even trued my wheel all with the help of this bike shop.
    After I purchased my bike I then read the reviews of Spokes and was causious about the customer service I would get there. I have to say that after about 9 months and maybe 12 visits they have treated my very fair.

    Similar Products Used:

    I don't know what kind of experiences anyone else has had but I felt compelled to write this only because I've been treated well and fairly by all at this shop.
    I bought a new bike for my 9 year old and didn't really want to spend a lot of money so I went to other places like Target, Sports Authority, REI, Dicks and then found my way beck to Spokes and the first bike Basil pulled out fit my son nicely. (Giant 225) an acual 24" bike with a low bar. All the other stores just had 20" bikes. It cost a little more but he'll be able to ride this one through his teen years. Thanks Spokes! I will recomend you to others I know.

    OVERALL
    RATING
    4
    VALUE
    RATING
    4
    [Sep 17, 2007]
    yserj
    Weekend Warrior

    Their shop has by far the largest selection of bikes that I've seen locally. They carry more than one brand (unlike shops that carry Trek, Fisher, Klein, Lemond who pretend to carry more than one brand), so you get a great selection of the hottest rides. I have had nothing but pleasant experiences with them, including sales and service, and will continue to shop there and refer friends and family.

    Customer Service

    Their mechanics do an exceptional job. I appreciate great service, and when they did a complete overhaul on my older road bike, it came out brand new, every centimeter clean and smooth, so I come back to tip the mechanic who worked on it.

    Basil and the staff have never misled me about their product. I've also never been fitted as well as I was with Basil, my setup now is the smoothest Ive ever ridden.

    Similar Products Used:

    To see the long-winded negative comments is offensive. I cant know for sure what the full story is, but I know that whoever wrote that false report does not have the facts straight. What brought me to shop at Spokes in the first place is the excellent repair job they did on my older road bike--and they did not try to upsell me on any parts or cranks.

    I will continue to recommend this shop to anyone interested in great service and great products.

    OVERALL
    RATING
    5
    VALUE
    RATING
    5
    Showing 1-10 of 10  

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