The Bike Surgeon - Bikeshops, Carbondale, Illinois

The Bike Surgeon - Bikeshops, Carbondale, Illinois

DESCRIPTION

One stop bike shop for all your mountain, road, triathalon, cyclocross, and commuting needs. We carry Specialized, Raleigh, and Gunnar bikes and many brands of accessories. Owners ride and race and are constantly evaluating industry products for the best.

USER REVIEWS

Showing 1-3 of 3  
[May 08, 2018]
daliel

Strength:

Some of the techs are knowledgeable but the owner is untrustworthy. There are three bike stores in town all within a few blocks. This is the third best.

Weakness:

The veracity of the owner.

OVERALL
RATING
1
[Jul 07, 2012]
trailboss
Weekend Warrior

This review is for the Shiloh location, which does not have it's own header. Anyhoo, nice, newer, mid-to-high end shop, with both road and MTB stuff. Well lit, lots of product, knowledgeable staff, and a shop dog what more do ya want?

Customer Service

Very good. Dropped my #1 mtb off for repair, which I generally do myself, but this time I didn't have the specific tools. Long story short, bike was fixed correctly, on budget, and in a proper time frame. No probs, and everybody treated me well-even though I don't look like a stereotypical MTB dude (old fat guy, but I do ride a ton). Sometimes "pro shops" will try to feed you a line of BS and/or screw you out of your last nickel. Not so here-all on the up and up :)

Similar Products Used:

Two thumbs up, will go back next time I need something.

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-3 of 3  

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