Flying Fish Bikes - Bikeshops, Tampa, Florida

Flying Fish Bikes - Bikeshops, Tampa, Florida

DESCRIPTION

Formerly Dud Thames

USER REVIEWS

Showing 1-3 of 3  
[Mar 31, 2010]
Crymar
Weekend Warrior

Stop in at this shop (used to be Dud Thames) once a year when visiting relatives in Tampa (where I keep a bike). The other reviewer's comment about wearing a Rolex is on the mark. This place is EXPENSIVE. I needed a water bottle one time and the cheapest they had was a plastic "give-away" type that they wanted $19.95 for. Everything they have seems to be a little higher than I've seen elsewhere.

Customer Service

Haven't done any real shopping or had service work done there, so I can't comment on that. From my limited visits there, they seem to take care of their customers well.

Similar Products Used:

This is a super-retail shop. Bring lots of cash.

OVERALL
RATING
3
VALUE
RATING
3
[Jan 30, 2010]
DIRTY DUCK
Cross Country Rider

Sells brand name bikes and has service dept. Need to drive up in your Mercedes and don't forget to wear you Rolex !!!!!

Customer Service

Don't come to this store unless you are wearing a Rolex, otherwise they will most likely ignore you. Most of the staff don't want to be bothered by you unless you are going to buy a new and very expensive bike. My only explanation is that they must be on commission. If you want parts or have any slightly technical questions, they'll go get the mechanic to help you. This confirms my suspicion that they are commissioned sales people. I have others relate similar stories to me on there poor customer service. I wonder how they stay in business!?!?! Also, prices on accessories are somewhat higher than other shops. The only good point to this shop is their mechanic Steve. He is very helpful, courteous, and knowledgeable.

Similar Products Used:

Customer service rating based on sales staff. Technical expertise based on mechanic.

OVERALL
RATING
1
VALUE
RATING
1
[Jun 09, 2008]
Nick stampiglia
Cross Country Rider

Moved to Tampa around 5 years ago and went to several different bike shops in south tampa, north as well as one in Carollwood. Dud Thames, back then, was not only the closest as I live in Hyde Park but in my opinion the best overall. A little history, First off the only changes the new owner made really was dropping trek and Gary Fisher. Trek opened there own large store just down Macdill so they cant really compete with that aswell as Gary Fisher bikes never really sold to much there. The current owner is a cool guy who actually used to go to Dud Thames way back when he was a kid and through the years, then around a year or maybe two ago the past owner decided it was time to pass the shop due to old age, but still made sure he didn't sell it to an idiot. There was a small rough patch a while back during the change of hands of the store but it has more than all settled out now.

Back to the present, if your looking for wholesale bargain basement prices on everything Flying Fish is not for you. Their prices are very even and once and a while better than online/ other local stores.

Customer Service

When you buy a full set-up or simply some chain lube or a new tube from Flying Fish you are also buying the knowledge and experience of the staff. Every person that works at the store rides just about all the time they are not sleeping or in the shop working. I used to ride road and bought my second road bike from them, Cannondale R100, a few years ago. After a week or two once I became used to the bike I was invited by an employee to join them on a ride that they do that just loops around Davis Island constantly. When I recently went in to buy my mountain bike for a change I was helped, without having to "interupt" anyone reading or anything of that nature, by an employee who was stronger suited in the road department until an employee who was more knowlegeable mountain bikes.
Every time I have bought something from the store they have offered to install it on my bike free. Ranging from water bottle cages, pedals, saddles, to aero bars with a computer mounted on the bar with a special mounting bracket, and many more things. They always did the best job possible with the highest quality.

Similar Products Used:

If you looking around for a inexpensive cruiser that you will very occasionally use, or for a wal mart type kids bike then save yourself the time and go somewhere else. I am not saying that they cater only towards the more hardcore cyclists, my dad bought his Raleigh cruiser type bike their a year ago, but they only sell bikes as well as equipment that is top notch.


About the previous review saying that nobody helped him. The staff at Flying Fish are not greasy pushy and overall intolerable used car salesman. They will more than awnser all of your questions and fully assist you but they will not stalk you and hound you immediately upon entering the store. Honestly what is wrong with someone who you ask for assistance telling you what size bicycle the right size for anyone at any age?

I am in no way related to the store past or present by any possible affiliation.

At the least if your in the market for a pair of socks all the way up to a 10 grand bike more advanced than nearly every pro out there in every line of racing uses you owe it to yourself to check out Flying Fish bicycle store.

OVERALL
RATING
5
VALUE
RATING
5
[Oct 31, 2007]
AshZiPPY
Cross Country Rider

This shop is close to my job, so I occasionally go in during lunch to browse around. They don't really carry anything that interests me as far as brands go. From what I recall they carry Cannondale, Giant and Specialized. Until yesterday I hadn't bought anything from them since their name changed from Dud Thames. The shop is clean, less clutter on the floor than they used to have. Prices are ok from what I recall.

Customer Service

I walked in to the store with my 6 year old son to find him a new bike. As we checked out the bikes in the kids section I didn't notice any other customers. But nobody offered to assist us. We walked around the entire store and passed no less than 4 employees and nothing. I finally find the bike we wanted. We take it to the front and have to interrupt one of the guys from reading (I believe it was something work related) to get a price. Then he gets up and decides to lecture me about the bike being too big for my son. He never asked my son's skill level, what type of riding he does, nothing. He treated me like I was unfamiliar with the concept of bike fit. Because of my appearance, I always get treated like a non cyclist who stumbled into a bike shop. I told him I want to buy it (because I promised my son, and thats the only reason). He then has me fill out some card that says he reviewed everything about the bike with me etc. I initial it because I have no plans of ever going in that store. I just want this experience over with. As I'm completing my transaction more people have entered the store and all of them are greated and offered assistance.

Similar Products Used:

This was my first experience buying a bicycle from this shop, and it will be the last. I refuse to even window shop at that again. I was just annoyed at the effort I had to go through to make my purchase. I shouldnt have to wait to give someone money. Not when they are sitting around. All of my bikes and most parts have been purchased online, because I find this type of service to be more common. If the shop doesn't know you, they treat you differently. I will say that during the transaction one of the bike mechanics came over to talk to me and my son and HE was very helpful. We talked for a few mintues and he was the only good part about that trip to this shop. The salesperson seemed kind of lazy, and since he is the one I dealt with the most, I am basing the technical expertise rating on him. The bike mech seemed to have a clue. Hopefully this didn't turn into incoherrant babbling. Its just that the whole experience annoyed me. But my son loves the bike, and for me that's what its all about.

OVERALL
RATING
1
VALUE
RATING
1
Showing 1-3 of 3  

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