Bell's Bicycle and Repair - Bikeshops, North Miami Beach, Florida

Bell's Bicycle and Repair - Bikeshops, North Miami Beach, Florida

DESCRIPTION

This is the best shop in the Fort Lauderdale/Miami area.
James Bell is the owner and all the employees are extremely friendly and helpful when it came time to pick 1 bike of the 200 or more in stock, (and i was in more than 5 times) trying to pick the right bike for my budget.I finally purchased a Jamis Dakar ( 04 ) model and have had no issues with this bike in the last 2 years.
This is a road/mountian bike shop with seperate repair building next door to the shop.
Bell's even has carbon fiber road bikes and frame/forks for
the high end riders.

USER REVIEWS

Showing 1-10 of 18  
[May 17, 2016]
Joshua
Cross Country Rider

Awful experience. Tried to work out an issue with them and the communication has been disrespectful and unprofessional. STAY AWAY!!!

OVERALL
RATING
1
VALUE
RATING
1
[Apr 25, 2011]
thebigo9887
Weekend Warrior

This shop has been here as long as I can remember which tells you that they must be doing something right. I was doing lots of research into an entry level mtb and went to several bike shops before deciding to check out the one I've seen for most of my life. When you walk in you see bikes everywhere! They have a bike that fits all categories of consumers. You can walk in and buy a very cost effective bike that is superior to any you can purchase at a local retailer or you can purchase a carbon fiber road bike. The versatility of this shop is great! Great for bike riders of all experience levels for sure!

Customer Service

By far the best customer service of all the bike shops I've visited in the South Florida area. When you walk in they are usually pretty busy but they are quick to get to you if you need any help. If the bike shop is empty they'll acknowledge you and let you roam the store in peace if you'd like but they are always willing to help if you should need anything. As for the repair and service area its great! They can have up to four mechanics working at once if need be. The staff is great and friendly always willing to give you a helping hand and answer any and all questions from bikes to possible trails. Definitely the best store in the Miami/Ft. Lauderdale area!!

OVERALL
RATING
5
VALUE
RATING
5
[Oct 03, 2009]
triniboy
Racer

The place is cool a wide variety of bikes,parts and accessories and even better repairs

Customer Service

the customer service is great 10 stars

Similar Products Used:

I wish it had more shops with quality of service

OVERALL
RATING
5
VALUE
RATING
5
[Sep 06, 2009]
eee
Weekend Warrior

I'd been researching a good entry level mountain bike for a while. A friend highly suggested I go to Bell's, to get a great deal on a nicer bike. I ended up having one of the best buying experiences ever! The shop was packed with a large selection of bikes and accessories.

Customer Service

The staff was busy, but got to me within minutes. ALL my questions were answered with patience and courtesy. I was on a tight budget, and they really worked with me. I ended up with a far more superior bike compared to the one I almost bought at another local shop! They also provide FOUR FREE tune-ups in the first year, a benefit unmatched by any other local shop. Bell's sales and service are tops! I'm letting everyone know!

OVERALL
RATING
5
VALUE
RATING
5
[Apr 18, 2009]
specialfootkb
Weekend Warrior

Shop was packed with bikes. High end equipment. If you need a part, i'm sure they have it.

Customer Service

Worst I've ever seen. I'm really very easy to please and not overly critical, however, this shop's customer service is the worst I have ever experienced. I entered the shop and 15 minutes later, no one had even spoken a word to me. No 'hello', 'how are you', the basic 'can i help you'. There were 3 employees in the shop, 2 of which were working on bikes, and another on a computer at the desk. I would understand if they were slammed with customers, however, i was the only customer in the store. Maybe they were having a bad day?? I will never go to this shop again nor do i suggest anyone else to do so as well.

OVERALL
RATING
1
VALUE
RATING
1
[Jan 31, 2009]
irwin speirs
Racer

The shop is overpriced , probably due to lack of competition in NE Dade . I bought a Jamis bike from them last year at a nice price , they did not tell me they had changed the wheels and put in some cheaper parts , the guy was very rude when I inquired about getting better wheels .

Customer Service

Aweful , i went there earlier today to get a new tire , called ahead to get a price(for tire and mounting) , the guy would not honor the price that i was quoted on the phone and questioned me as if i was making up a story about getting a price . They told me on the phone (twice) that they dont charge any labor when you buy a tire there to mount the tire , then the guy(idiot) in the shop tells me they always charge for labor .

Similar Products Used:

Some of the management is very rude , you may find a deal but i would rather go to a shop where they know something about customer courtesy . Be very careful when buying anything at this shop .

OVERALL
RATING
5
VALUE
RATING
1
[Oct 08, 2008]
863418
Cross Country Rider

Great shop, very good selection

Customer Service

Customer service is great, Guys in the repair shop are cool, they have very good mechanics. The tall mechanic is pretty cool see him if you go there for a few extra $$$ in tip he will usually upgrade some parts.
The sales department has a good selection young kid with glasses took the time to sell me and my family new bikes, great deal and even threw in some accessories

OVERALL
RATING
4
VALUE
RATING
4
[Jul 17, 2008]
Angela
Weekend Warrior

The shop is Huge. They always have what I want and if they dont they will get it for me.

Customer Service

Their good and knowledgable. They alway have someone to help me. They had a great 4th of July BBQ for the staff and customers (it was there 13 year anniversary).I always feel comfortable as a novice rider they never look down on me like other shops I've been to.

OVERALL
RATING
5
VALUE
RATING
4
[Jun 26, 2008]
dueruote
Cross Country Rider

The showroom has a very large inventory of parts and bikes.I have never purchased a bike from them, however prices seem to be up with the competition. same for brand new parts.
For a last minute emergency repair it is a convenience for sure.

Customer Service

I have visited the service department today. I was in need of some parts I broke on my Shimano rear derailler. After diagnosing the issue, Juan, one of the staff people, suggested me to buy a new unit.
My budget is limited and I told him that.
Well.... ten dollars later with a used component he pulled out of a spare parts box, I got my mtb to work spending very little.

Similar Products Used:

To the many on this website who had bad experience with this shop, I have to give Bells an A+.
I think expecting people to drop their tools and serve you is great.
However understanding that sometimes the wait is going to pay off , you get the service I received.

OVERALL
RATING
5
VALUE
RATING
5
[May 17, 2008]
Rasiel
Cross Country Rider

I've been going to the shop for about 5 years. I've bought 4 bikes from them. They are very knowledgeable and helpful. They often do on the spot fixes, and are very flexible with time frames. They always match prices and often give better deals than others.
I think its ridiculous what some of these people are writing. I mean you go to a bike shop and get service, then when they charge you, you get upset. I know who these morons doing the bad reviews are, and the only gripe they have is that they actually had to pay for the service Bell's provided.

Customer Service

Excellent. I can show up on any day and time and most the time they will fix my bike on the spot. Unless the needed part is not in stock.

Similar Products Used:

Thanks to the whole crew for all the help the past few years. Frankie, Edlun, Dennis, Agustin, Santiago and most of all James Bell.

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-10 of 18  

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