Bent's Cycling & Fitness - Bikeshops, Lakeland, Florida

Bent's Cycling & Fitness - Bikeshops, Lakeland, Florida

DESCRIPTION

Parts/accessories & apparel, full pro service & repairs, Cannondale, Specialized, Giant, Lynskey Titanium, Cervelo, Electra Townie, Santana Tandems, Schwinn/GT, Urban SS's, bmx/freestyle, Trailmate adult cycles, Airdyne Fitness.

USER REVIEWS

Showing 1-10 of 11  
[Aug 11, 2012]
detroitpr
Weekend Warrior

I went in there just to look, as I have been interested in buying an entry level 29er. This is not the first shop I visited in Central Florida. The guys answered all my questions and even let me test drive two 29er MTB. They had everything I asked for and even took the time to teach me some of the basics. To make the story short, I left the shop with the 29er I really wanted at a good price.

Customer Service

They treated me great, took the time to show me all the bikes. Did not make me feel pressure into buying.

OVERALL
RATING
5
VALUE
RATING
5
[Feb 21, 2011]
ketchup.onmymeatloaf
Weekend Warrior

These guys love bikes.

Customer Service

They listen. They care. They are knowledgeable. THEY RIDE.

Similar Products Used:

Be sure to tip them. They like cold beverages.

OVERALL
RATING
5
VALUE
RATING
5
[Mar 29, 2010]
kstation23
Cross Country Rider

The absolute best bike shop in Florida! Leroy (Leone) is the most knowledgeable person when it comes to bikes. I was told to purchase our bikes at Bents and it was the best decision of our lives. Leroy is the man!

Customer Service

Like a lot of other reviewers have said this is the only LBS that we have been to that will be 100% honest with you. If you don"t need it they wont sell it to you. Trust me other bike shops call these guys for help.

Similar Products Used:

Its better than going to starbucks. Stop in and talk with all the other riders. Great times and great people!

OVERALL
RATING
5
VALUE
RATING
5
[Dec 13, 2009]
Darin

Similar Products Used: I live in Tampa, FL, and stopped in on a whim. I've ended up making every bike & accessory purchase from these guys since then. I'm on my 3rd bike purchase from them, and have had them do all the upgrade work on my Cannondale Rise1 including Custom made & colored Industry 9 wheels, Joplin Seat Post dropper, full SRAM XX component upgrade, lights, clothes, helmets, tires, peddles, cables, and any other goodies I've been able to find. They are cheaper than the internet, and Leroy gives expert advise, and installations. It's a drive from the Tampa area, but they make it worth the drive every time. If your serious about riding.... you owe it to yourself to check these guys out! Tell them Darin sent you =D
OVERALL
RATING
5
[Dec 13, 2009]
darincarson
Racer

Great selection.... don't know how they get so things in that small amount of space... but if you want it... they usually have it... IN STOCK!!! Even when the 'other pricey' places DONT!!! My shop work has been done right, and done right the first time.

Customer Service

Leroy and Dave.... define Customer Service. Can't get better than these guys... good advice, and will actually tell you 'You don't need to spend the extra money, you won't see an improvement with this item' (which is very rare now days)

Similar Products Used:

I live in Tampa, FL, and stopped in on a whim. I've ended up making every bike & accessory purchase from these guys since then. I'm on my 3rd bike purchase from them, and have had them do all the upgrade work on my Cannondale Rise1 including Custom made & colored Industry 9 wheels, Joplin Seat Post dropper, full SRAM XX component upgrade, lights, clothes, helmets, tires, peddles, cables, and any other goodies I've been able to find. They are cheaper than the internet, and Leroy gives expert advise, and installations. It's a drive from the Tampa area, but they make it worth the drive every time. If your serious about riding.... you owe it to yourself to check these guys out! Tell them Darin sent you =D

OVERALL
RATING
5
VALUE
RATING
5
[Nov 20, 2009]
timbo2

OVERALL
RATING
5
[May 29, 2008]
Spike
Weekend Warrior

While the staff possess good people skills, they can never give you an up front answer for a service quote, and if you finally receive a quote, the cost is always 20-30% higher when you pick up your bike. I'm getting tired of the "bait and switch" tactics used to bring in business. The only reason this shop is continues to be successful is because they have the market cornered in this area. I'll definitely drive 40-50 miles to avoid this shop the next time I need repairs.

Customer Service

Casey and Leon are nice but have not proven to be reliable. I took my bike in for a rear derailer adjustment because it was skipping gears. After the work was supposedly completed, I took the bike out for a ride, and it still kept skipping the same gears, which made me question if the work had really been done. Another shop in another town fixed this problem on the first try and for less money.

Similar Products Used:

I'm thinking that the other reviewers who gave such great scores must be employees or friends and family members.

OVERALL
RATING
1
VALUE
RATING
1
[Mar 29, 2008]
Richard Fansler
Weekend Warrior

Excellent selection of road and mountain bikes(off road).
Shop clean and well organized.

Customer Service

Made a purchase recently of a road bike and salesman Steve was very knowledgable about products, equipment and answered all my questions and concerns with professionalism and discrimination. Was properly fitted for my new purchase, a road bike and will return frequently for support and service as I continue my journey and pilgrimage into the world of cycling.

OVERALL
RATING
5
VALUE
RATING
5
[Mar 28, 2008]
Badmamajama
Weekend Warrior

Small Shop, big selection.

Customer Service

AWESOM CUSTOMER SERVICE!!!! Casey Leroy and all of them are the best. They dont just know the specs for the bikes, but they know how they should handle, they are truly experts in their fields. They totally Win!

OVERALL
RATING
5
VALUE
RATING
5
[Feb 03, 2008]
mcmillm
Racer

Bent's is great! The cool thing is this is a small shop with a big selection of bikes and gear, so you get the small shop vibe and treatment while still having access to the latest and greatest stuff.

Customer Service

They treat you right. I have bought many bikes and had many repairs at this shop and they always go the extra mile with the detail and quality of builds and service.

Similar Products Used:

All the people at this shop give something back to the sport. Most of them ride themselves and the shop sponsers many races and events. They give a lot of support to racers, recreational riders, and the community.

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-10 of 11  

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