Calmar Bicycles - Bikeshops, Santa Clara, California

Calmar Bicycles - Bikeshops, Santa Clara, California

DESCRIPTION

Looking for the best? Calmar offers some of the best Road and Mountain Bikes in the world.

USER REVIEWS

Showing 1-10 of 16  
[Nov 10, 2013]
joe
Cross Country Rider

i did some research on the best LBS for some their service and Calmar came up on top. So i made an appointment which was 3 weeks out on the calendar. my first impression was wow, this place is highly desirable. so i booked the time and waited the the 3 weeks for get my fork serviced and a tune up.

When i got my bike back, i was so disappointed. the rear wheel was not mounted correctly. after pointed it out to Jerry, he said my frame was suspect and asked where i bought it. i said no, you mounted the wheel incorrectly. after redoing the qr, i showed how it aligned up correctly. seriously??? i had to report this to the manger which discounted my tune up.

decent job on the fork, but didn't care to pump it back up for my weight.

I'm sad to post a negative review for such a highly rated shop.

OVERALL
RATING
2
VALUE
RATING
1
[Apr 12, 2012]
ian408
Cross Country Rider

Great local bike shop. Friendly, knowledgeable and competent staff willing to help you find the right bike for you. Calmar also carries a wide variety of accessories and clothing to get you going.

Customer Service

Excellent customer service.

OVERALL
RATING
5
VALUE
RATING
5
[Jan 14, 2010]
tlclee
Cross Country Rider

Great selection of Santa Cruz and Specialized bikes. The only thing lacking is maintenance items like brake cables hose, valves, etc. Everything else is good.

Customer Service

The best bike shop I have visited so far. 1st visit was to drop off my Blur LT to rebuild my Fox Talas. Ended up having to send back to Fox for a full rebuild but Fox took about 2 weeks to complete. The tech apologized on Fox behalves and offered to do some of the add on services for free. Where you going to find that?

I went there today to get some sealant and Steve was nice enough to offer to pump up the tire. The beads didn't catch and he and another guy spent at least 30mins trying. Finally I asked them to use a tube to sit the beads first and the tire finally pumped up. All in all, it took about 30-40mins. No charge except for sealant + an apology on how long it took.

After all these, they have my business for a long time for sure. I live 20+ miles away and will not hesitate to drive there for the smallest purchase. Must support the LBC with good service.

Look for Donny and Steve....awesome guys.

OVERALL
RATING
5
VALUE
RATING
5
[Nov 24, 2009]
bigpete61
Weekend Warrior

Let me start by saying this review is way overdue. I have been a customer of Calmar Bikes for the last 8 years. This shop is the best in the area by far. Basically if you want good service, mechanics who know their stuff, and variety in products this is the place.

Customer Service

The guys at Calmar have always gone out of their way to make sure that my bike needs are met. Patience seems to be the motto at Calmar. I have now gone trough 2 frame warranty claims with Calmar and they got things taken care of quickly and kept me updated. The best part was that they delt with my calls instead of telling me we'll call you when we have time.
In addition I don't feel like I'm getting ripped off when I go in the shop.

Similar Products Used:

Bottom line if you want a shop that is dependable and will take care of business go see the crew at Calmar.

OVERALL
RATING
5
VALUE
RATING
5
[Apr 10, 2009]
JRod
Weekend Warrior

This is a great shop, I'm so glad I found it! It caters to road and mtb riders. They have excellent customer service and great mechanics, and a pretty large stock of all types of items in the store.

Customer Service

Customer service here is top notch! They are more than happy to help you find exactly what you're looking for, even if it means searching through their mondo-huge catalog for something different than what they keep in stock. They'll also help you with fit and picking out components, and their repair service is really great.

Similar Products Used:

I highly recommend this shop, and I'm very picky about who works on my bikes and how I'm treated as a customer. Being female, some shops talk down to me, but not this one.

OVERALL
RATING
5
VALUE
RATING
5
[Mar 19, 2009]
MondoRides
Cross Country Rider

Good shop and great guys (and girl). They are pretty close to my office so I popped in one day with some finicky shifting problems on my Blur after a morning ride and the mechanic dropped what he was doing to have me demo the problem for him out on the back lot. Got me all dialed in and charged me a grand total of $5! I've also come in from time with a few small parts special orders, questions and other minor problems and they are always equally helpful. Thanks guys - you rock!

OVERALL
RATING
5
VALUE
RATING
5
[Feb 22, 2009]
ryankenlar
Cross Country Rider

This shop is the best! They have everything from the low end to the high with a great selection and experienced staff. If you cant find it here you probably dont need it.

Customer Service

They are great. Nice guys with an easy going atmosphere, you wont be intimidated asking questions and do not feel pressured to get the expensive stuff. They actually ask you the questions and give you several answers depending on your riding style and scenarios.

Similar Products Used:

I came in after looking online and going to other shops (trailhead) and was greeted with a smile and lots of attention. They helped me pick my dream bike and I seriously cant wait to go back and buy more stuff (clothing) from this shop. I am an avid and very experienced mountain biker with lots of knowledge myself (Im also a sales person) and can tell you with the upmost honestly, you will not be disappointed buying your bike or anything else from here.

OVERALL
RATING
5
VALUE
RATING
5
[Feb 05, 2009]
jdubsl2
Weekend Warrior

I have gone in to Calmar so many times with a broken bike that I am often greeted with 'What'd you break this time?' (Hollister). I've brought in a snapped Stumpjumper frame... an on-the-trail Trek Remedy singlespeed conversion... a piece of isht Rock Shox Lyrik 2-Step... a broken this and a broken that.

The boys at Calmar always get me back on the trail as soon as they are able at reasonable prices and have always done quality work on my bikes. They have worked with Specialized, Trek and SRAM/RockShox on my behalf to take care of major problems using their 'bike shop muscle' that I as the lowly consumer do not have to get things that would have otherwise come out of my pocket fixed for free.

Simply put: they rock! Thanks guys!

OVERALL
RATING
5
VALUE
RATING
5
[Jan 17, 2009]
mtnjg
Weekend Warrior

Large shop. For Mountain bikes, they carry Trek, Santa Cruz, Gary Fisher, Pivot, and Specialized. They have demo bikes for all but SC. Good sized shop with competitive prices. Demo price is $50 bucks/day, the cheapest I found around.

Customer Service

Excellent customer service. All the employees are very friendly and knowledgeable. They were able to set me up quickly for the demo bikes. I never felt pressured to buy a bike during the whole experience.

Similar Products Used:

I was shopping for a bike for a few months, trying to figure out what type of rider I was and then the bike to fit my riding style. A lot of shops I visited before Calmar either didn't demo bikes or only had 1 of my target brands. After figuring out riding style, I demo'd the Trek EX9, Gary Fisher Roscoe 2, Pivot Mach 5 and Specialized Stumpjumper FSR Expert. They asked how I liked each bike after rides and gave me their opinions/experiences on them and made suggestions what else to try next during the process. Ended up with the Roscoe2. Go check them out. Thanks James, Donny, Jacob and Matt.

OVERALL
RATING
5
VALUE
RATING
5
[Jan 14, 2009]
JG
Weekend Warrior

Large Shop with a good selection of mtb brands...Santa Cruz, Pivot, Trek, Gary Fisher and Specialized. Demos for all except Santa Cruz. Only shop in South Bay area I found that has Fishers to demo. Very good prices.

Customer Service

Customer service has been fantastic. Demo'd 4 bikes from them and they spent all the necessary time to set up the bikes for me. All the employees know there stuff with a no pressure purchase environment. Also cheapest demo price of 3 shops I checked ($50 per bike).

Similar Products Used:

Super impressed with the Calmar Crew. At the start I wasn't sure how to classify my riding style and bike needs because my only mtn bike has been an old GF HooKooEKoo. After many hours of shopping and talking about what bike was right for me (at other shops and this one), we determined I was most likely an all mountain rider. They recommended a few bikes to demo to see what I felt good. Demo'd Trek EX 9, Gary Fisher Roscoe 2 (3 different times), Pivot Mach 5, Specialized FSR Expert. Finally decided on the Roscoe. Shipping as I write this.

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-10 of 16  

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