Zumwalt's Bicycle Center - Bikeshops, San Diego, California

Zumwalt's Bicycle Center - Bikeshops, San Diego, California

DESCRIPTION

Zumwalt's Bicycle Center has been serving San Diego since 1931. ZBC has a large selection of Bicycles, parts, accessories, and a Full-service repair shop to serve All of you bicycling needs.

USER REVIEWS

Showing 1-6 of 6  
[Mar 10, 2012]
Joe@MBD.com
Cross Country Rider

This may be an old shop in a sketchy part of town ... It may be 15 miles and several traffic lights from my house ... away but I keep going back. I have tried 3 or 4 closer (and newer) places but just don't seem to get the same service. They have a huge supply of parts and not afraid to show me how to do some things on my own. They actually call you back when they say they will.

Customer Service

Todd and his guys will help solve problems on the spot. And I never get the feeling they are running a meter (like a taxi cab) on their time. Just the other night I was having a problem with my chain wrapping my derailleur up behind my cassette. I had put on a new chain and it was too long. They removed the links, tested it, removed a couple more, and retested it. The fellow then showed me where my shift cable was getting frayed. I had him install a new one. He then adjusted my front shifter, straightened a couple bent links and lubed the chain. He took the bike out and rode it (in the parking lot), came in and adjusted the derailleur, went back out and rode again, came back in and pronounced it "good." My cost ... $23. The tech spent at least 1/2 hour on my bike. The parts were around $15.

All in all ... I was, once again, quite pleased.

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To hear more of my opinions try my website:http://www.mountain-bike-diaries.com/

OVERALL
RATING
5
VALUE
RATING
5
[Jun 19, 2011]
Darryl J Padilla
Cross Country Rider

I bought a 1982 Peugeot there back in 1982. I was given expert service even back then! I'm 51 and still riding, although I ride a 2009 Trek Madone 5.5 carbon fiber, I will always remember Zumwalt's!

Customer Service

OUTSTANDING!

OVERALL
RATING
5
VALUE
RATING
5
[May 12, 2009]
Matt
Racer

On the recomendation of riding friends, I was told to search for a shop to be my "local, go to" shop. Zumwalts quickly became the place for me. The first time I walked in, it was very hot, mid-summer, and I had a question about my bike. Eric quickly stopped working on a bike to address my problem, and soon after we were chatting and he was showing me the shop. I have since been there many times, and I have always noticed that every person gets this type of treatment. Eric, Rich, Memo and the rest of the gang really care about the cycling community. They know how to work on bikes, and know how to make unfamiliar and mechanically challenged people like me feel comfortable with being myself. I recommend that everyone should stop by this shop and get check it out. They have a great line of apparel, bikes, and all their special order come in quickly. This is truly a cyclists bike shop.

Customer Service

Awesoem customer service. The bike shop has a very friendly atmosphere.

Similar Products Used:

Great line-up of bikes and apparel. Can't beat the prices, and its very comfortable knowing that they stand behind their products and can help you out if any problems arise.

OVERALL
RATING
5
VALUE
RATING
5
[Dec 11, 2008]
baklamente
Weekend Warrior

Excellent shop! Eric and Rich are super nice and very helpful. I have bought two bikes from them and will surely go back for future purchases.

Customer Service

Great! All of the employees are helpful and do not try to sell you things you don't need. Repairs and tune-ups completed very quickly (while you wait).

Similar Products Used:

Support locally owned shops! When you buy a bike from Zumwalts you are supporting local riders and local bicycle advocates.

OVERALL
RATING
5
VALUE
RATING
5
[Sep 07, 2008]
holybull
Weekend Warrior

Located in College area, the shop is surprisingly larger than it looks from the outside. They seems to stock alot of Giant, and Diamondback, and also have a good selection of Yeti. The shop on a summer day was very warm.

Customer Service

I've only been to one other shop that could compare to the level i've experienced here. Always coming out on the floor to offer help and trying to understand your needs to make recommendation, felt no pressure. Also insisted on loading bicycle purchases and provided cardboard to protect car interior.

Similar Products Used:

10% off accessories for a year when purchasing a bicycle. No Air conditioning.

Going to give technical expertise a 3 since i've never had anything serviced here.

I'm going to give an overall of a 5 since the service is so great and that's all you need a LBS for these days.

OVERALL
RATING
5
VALUE
RATING
5
[Apr 05, 2007]
James
Cross Country Rider

Good feel, overpriced on parts. Guys on the floor are good to talk to but the buck stops there.

Customer Service

Before the sale, great. After the sale....ummmmmmmmmmmm

Similar Products Used:

Possibly I went on a bad day, or two bad days, or three bad days.
Like baseball though, 3 strikes, you are out.

OVERALL
RATING
2
VALUE
RATING
2
[Apr 02, 2007]
johnandjerri
Weekend Warrior

A home-town type shop feel. Good selection of everything you could need.

Customer Service

Two words...AW-SOME!! Eric and Rich answer any question thrown at them. They fix problems with your bike while you are there (if possible). Some other shops act like you are bothering them when you bring your bike there for service. Zumwalts make you feel like riding more everytime you leave their shop. KEEP UP THE GOOD WORK!!

OVERALL
RATING
5
VALUE
RATING
5
[Dec 07, 2006]
forgiven_nick
Weekend Warrior

Nice looking shop and I was greeted right away by Eric in a very friendly way. Great products and small shop feel, yet had just about anything I could need, plus great nostalgia to look at.

Customer Service

Eric was great. I was just checking out the shop and although he had work to do and I told him I was just there to check it out, he talked to me like we had been friends for years. He explained the Yeti line to me and says they sell better than any other bike in the store.

Similar Products Used:

You have to check out this shop. Cool place, good selection, small shop feel with great products.

OVERALL
RATING
4
VALUE
RATING
4
Showing 1-6 of 6  

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