ProBuiltWheels.com - Bikeshops, San Diego, California

ProBuiltWheels.com - Bikeshops, San Diego, California

DESCRIPTION

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USER REVIEWS

Showing 1-4 of 4  
[Jul 24, 2008]
impl0sif
Weekend Warrior

Been there once and probably will not return. They're overpriced, pushy and seem to think people are clueless.

Customer Service

- I went there to have a BB shell faced. I was quoted $25-40 over the phone, but when I went in person they said $40 firm.

- I mentioned $40 seemed high, most places will do it for $20-25 and someone in the shop told me that the die used to do the facing must be replaced every two bikes! I checked with Parktools and other bike shops, all of whom said the die lasts forever, and it needs to be sharped periodically (maybe 20+ bikes).

- The person who quoted me for the job rudely asked me why I wanted to build up my own bike and said I should have ProBuilt do the work. I didn't go in there to be harassed, I went in for a simple job.

- Maybe they're nicer if you've already dropped thousands of $$ on them, but if you've never dealt with them before and you need some LBS-type service, you're probably best off elsewhere.

OVERALL
RATING
2
VALUE
RATING
2
[Jul 24, 2008]
Victor
Weekend Warrior

Based on the highly positive ratings, I went there recently to have a BB faced. This was my first visit (and probably last). They're pushy, expensive and seem to think people are idiots. Maybe they're more friendly if you've already dropped thousands on them, but if you need an "LBS", I suggest elsewhere.

Customer Service

1. They quoted me $25-40 over the phone for BB facing, when I got there they said $40, firm. I mentioned that other places quoted me a lot cheaper ($20-$25) and someone there told me the die that does the facing has to be replaced every two bikes! I called Park Tools and other bike shops, all of whom said the die should last MUCH longer without need for sharpening, and it's rarely replaced.

2. This was my first visit and one who quoted me $40 rudely asked why I wanted to build my own bike, that instead I should let Probuilt build up my bike. I didn't go there to be harassed.

OVERALL
RATING
1
VALUE
RATING
2
[Mar 21, 2008]
George Wong
Cross Country Rider

Cool shop located near Penasquitos Canyon. They sponsor SDMBA events and enjoy cold IPAs
































Customer Service

Pro Built Wheels did a very good job on a custom Jabberwocky that I built up. The frame,fork,and rims were custom powdercoated. All the other comonnents were selected by me. Rick, the owner sopplied great input on parts selection,and, overall did a stellar job with everything!

Similar Products Used:

They built me a beautiful set of 29er wheels:
Powdercoated green Mavic719 rims
Hadley hubs-gold
Competition spokes-black
Alloy nipples-gold

Dealing with Pro Built Wheels was a good experience
I enjoy stopping in on my Penasquitos Canyon rides, the shop has a cool vibe!
















OVERALL
RATING
5
VALUE
RATING
5
[Mar 11, 2008]
Ross
Racer

it is a small shop but very good. they can do anything, its not just a bike shop they can also help you book a vacation spot all over the world. i ordered a pair of handelbars and Rick the owner drove up there where ever it was and i got them the next day.

Customer Service

they have great customer service, as soon as u walk in the door u will here a bell ring and they will say welcome to pro built wheels how may i help u

Similar Products Used:

great shop go there

OVERALL
RATING
5
VALUE
RATING
5
[Dec 10, 2007]
Bill Tucker
Downhiller

Great Service and experience. The overall knowledge of all Cycling really impressed me. They not only work on bikes and build wheels, but also are accomplished riders.

Customer Service

Excellent customer service.

Similar Products Used:

Great at bringing riders together and getting out and do what we love to do ....RIDE!!!

OVERALL
RATING
5
VALUE
RATING
5
[Sep 18, 2007]
Oliver
Weekend Warrior

New shop by PQ Canyon West Entrance. Great shop that you can ride from their parking lot into PQ Canyon. They starting to do group rides out of the shop, and BBQ following Sundays group ride!

Customer Service

I have delt with Darren twice at probuiltwheels, and both times he has delivered! My first trip was an installation of a new fork, that he did in 20mins!

The second trip was for a rear wheel re-build. Darren order my hub, and was there it just a few days. Once again, the service was quick and quality! Rear wheel was torn down and re-built in about 40mins.

Similar Products Used:

Great service and great customer support at probuiltwheels.com. It is one of those shops yoy want to hange out at!

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-4 of 4  

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