North Of The Border Bicycles - Bikeshops, San Diego, California

North Of The Border Bicycles - Bikeshops, San Diego, California

DESCRIPTION

This is a small custom bike shop. It is owner operated. He carries Ellsworth, Salsa and other high end brands both road and MTB.

USER REVIEWS

Showing 1-10 of 34  
[Feb 02, 2018]
Kayton

Strength:

Good group of guys. Nice bikes

OVERALL
RATING
5
[Mar 27, 2013]
johnhitt
Weekend Warrior

This is a follow up to my review from August 2011. It is easy to get service right the 1st time, it is a little more difficult to get it right everytime. NB Bikes have executed on customer service everytime I have a need. Nice to be able to refer a business and not worry about the referral. Great service, great equipment. I am now riding Cannondale RZ 120 , it flys because of these guys. No longer Fat Scalpel, Chillin with RZ. :)

Customer Service

The Best !!!

Similar Products Used:

Time to ride the Arch - 2013

OVERALL
RATING
5
VALUE
RATING
5
[Jan 29, 2013]
madamfunk
Racer

I work in the industry and when I need mountain bike stuff done that is outside my realm of expertise, this is the store I take it to. Mike and Doug are honest hard working guys who are candid about what products and setups they like and don't like. I picked up my new Turner Sultan last week after having the brakes redone and it is flying!

OVERALL
RATING
5
VALUE
RATING
5
[Oct 01, 2012]
Koollata
Weekend Warrior

Nice small shop

Customer Service

I went into North of the Border looking for a new bike and spoke with Michael. He was very friendly and took the time to talk with me. I spoke with him for about half and hour and he never once pressured me into buying a bike. In fact, he even encouraged me to look at some of the other local shops and encouraged me to come out to a demo day. I will admit that I never bought a bike from them, but I will definitely be coming back when I need anything for my bikes now.

Similar Products Used:

I highly recommend this shop!

OVERALL
RATING
5
VALUE
RATING
5
[Jun 20, 2012]
jonathan
Racer

Great shop, expanded selection in the new location. Friendly,knowledgeable and caring about customers.Fantastic work on your bike.Three other bike shops in the mira mesa area, forget the other two.North of the border is the shop worth going to if you want to be treated as a person, and have the work done right. As others have said about driving distance...if you want your bike taken care of this is the shop.

Customer Service

Mike and Doug spell customer service with a capital C .

Similar Products Used:

Great job Mike and Doug.

OVERALL
RATING
5
VALUE
RATING
5
[Nov 09, 2011]
bradwin2
Weekend Warrior

They sell nice products!

Customer Service

This bike shop provides great service. AAAA11111 all the way! The owner even went way out of his way to resolve an issue that was not his fault. That is impressive. Thanks!

OVERALL
RATING
5
VALUE
RATING
5
[Sep 13, 2011]
apatron
Weekend Warrior

About 2 years ago I decided to get back into mountain bikes after a long break from the sport. I spent months looking for a shop that would take the time to educate me on the new technology and answer my questions. They took a pile of used parts and transformed them into an amazing bike! Doug and Mike are fantastic! Best cutomer service in San Diego county, prices are very competitive and in my experience beat everyone else. Whenever I come across something I can't take care of on my own, or don't have the time to take care of, I know I can drop her off at NOTB and She will be taken care of and returned in proper working order. Can't say enough about these guys and the quality of their work and their customer service. Wouldn't think of taking my bike anywhere else. .

Customer Service

The BEST customer service I have experienced from Oceanside down to Claremont mesa! AWESOME!

Similar Products Used:

I drive 20 miles each way to have these guys work on my bike and pass at least a dozen bike shops on the way... That says it all...

OVERALL
RATING
5
VALUE
RATING
5
[Aug 09, 2011]
Fat Scalpel
Cross Country Rider

Product line serves the experienced rider. If you need parts that perform this is the place to go.

Customer Service

I went to North of the Border Bikes (NB) because my regular mechanic was unable to remedy the dreaded "shifting issues". I gave the regular mechanic three tries to diagnose and repair the problems. They did not resolve my problem. So bring in NB and they went through the bike, replace the rear cassette, shortened the cable length, new BB, new front wheel bearing. Went out with the guys on Wednesday night, got my doors blown off. I had no excuse this time, as my bike was perfect. So the regular mechanic (Good Guy) is in the 2nd position for servicing my bike. Mike and Doug @ NB are as good as you can get... Fat Scalpel

OVERALL
RATING
5
VALUE
RATING
5
[Mar 09, 2011]
Anfield Scouser
Weekend Warrior

I probably went to about 10 shops around San Diego county over the last couple of months and finally found this shop. Its not the largest shop but they have a solid selection of parts, clothing and bikes. What they don't have, Doug is more than willing to order and gets there in a couple of days and they promptly call to let you know.

Customer Service

Both Doug and Mike are really friendly and are willing to answer questions about various components and give an honest opinion about which to get. I also noticed that Doug wouldn't automatically suggest the more costly component when it wasn't a real improvement over a more cost effective option. I appreciate the honesty and plan on using this shop in the future.

OVERALL
RATING
5
VALUE
RATING
5
[Oct 14, 2010]
KingJeffEscondido
Weekend Warrior

I look long and hard for people I can trust with my business. I trust Michael and Doug. They take care of me every time. I count on Michael to always make my bikes right, regardless of the problems, and he does. Michael has never let me down. And Doug is just a great guy who goes out of his way to provide some of the best customer service in San Diego.

Customer Service

The fact that I drive probably 30 miles each way to have Michael work on my bike should tell it all.

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-10 of 34  

THE SITE

ABOUT MTBR

VISIT US AT

mtbr.com and the ConsumerReview Network are business units of Invenda Corporation

(C) Copyright 1996-2018. All Rights Reserved.