KruiserKing - Bikeshops, San Diego, California

KruiserKing - Bikeshops, San Diego, California

DESCRIPTION

Beach rental shop

USER REVIEWS

Showing 1-3 of 3  
[Sep 05, 2009]
Janet Shalinsky
Weekend Warrior

The owner of this store, Dave, has no integrity, and shouldn't be allowed to do business. I paid a down payment and left the bike to have fenders and basket added. Upon returning 5 days later, nothing had been done. So I waited 45 minutes while it was done. Unfortunately the fenders weren't the same color and I asked to have them removed. He offered to refund the fender price...( 25.00 plus tax.)He refunded the 25, but not the tax. He told me I was being anal. I said I was only be fair and legal. He said it's just a cheap used bike anyhow. At this point Dave became hostile and intimidating. He held on to the bike saying I couldn't have it. I had already paid for it. He got in my face and in a threatening tone said rude things to me and my teen-aged daughter. (There were no other customers present.) Eventually we left, shaking, with the bike while he continued to mutter rude remarks about us. I will never do business with him again, and hope that you won't either.

Customer Service

Abominable. Please do NOT give him your business.

OVERALL
RATING
1
VALUE
RATING
1
[Jun 25, 2009]
Jeanette Chinelli
Weekend Warrior

They have opened a bike shop in Coronado on Orange. I was visiting my family and wanted to buy a bike. I chose one all ready assembled that was on display outside the shop and since I was leaving the next day they offered to break it down and ship it. (I paid for shipping) The bike arrived and it was not the one I chose, the employee instead of sending me the bike I approved ordered a bike from their other location in Mission Bay. It had no fenders and was the wrong color (yellow). I spoke with owner, "Dave" and he said why wouldn't I be happy with what I got, it was yellow wasn't it? And referred to me as weird. thanks Dave.

Customer Service

In my opinion the customer is not important for this operation. Once you spend the money you better be happy because their return policy is not good. Typical tourist mentality on their business attitudes, "no expectation of return customers".

Similar Products Used:

They do not belong to the chamber of commerce and are not members of the BBB.......so what does that tell you?

OVERALL
RATING
1
VALUE
RATING
2
[May 11, 2008]
sandmangts
Cross Country Rider

They spam the crap outta Craigslist while it clearly states that craigslist is not for businesses. The crusers they have for rent are poorly maintained and the ones they have for sale can be had at wal-mart for almost half the price.

Customer Service

There isn't any

Similar Products Used:

Stop spamming craigslist. We will flag you until the end of time.

OVERALL
RATING
1
VALUE
RATING
1
[May 09, 2008]
bluebunny70
Weekend Warrior

The shop has mainly beach cruisers for rentals along with a few mountain bikes and bike trailers.

Customer Service

Worst customer service I have ever had at a business of any type. We were looking to rent 2 mountain bikes and a trailer for a 2 - 3 hour ride. My husband inspected his bike and found that it wouldn't work for a ride of 28 miles. I inspected my bike and thought that it would work. I went to rent the bike and I was told that he wouldn't take our business. The worker, Dave then told my husband good luck on finding a bike for his racing. The rental contract clearly states that you inspect the bike before leaving.

OVERALL
RATING
1
VALUE
RATING
1
Showing 1-3 of 3  

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