Breakaway Bikes - Bikeshops, Rohnert Park, California

Breakaway Bikes - Bikeshops, Rohnert Park, California

DESCRIPTION

Family shop that has a great varity of bikes from entry level to high end and a mixture of cruisers and single speeds to go with it. The shop has a competive service department with certified mechanics. The shop also offers a student discount to both Sonoma State and SRJC students. The shop provides great custmoer service and every purchase is important to them. They also have a large selection of BMX bikes and parts.

USER REVIEWS

Showing 1-9 of 9  
[Mar 22, 2012]
Peter
Cross Country Rider

AWESOME shop! They have a lot of bikes with mostly medium to high end mountain bikes and they can order you just about anything based upon what you need and your budget.

Customer Service

These guys know their stuff and take the time to learn about your riding and your budget to help you get the most bang for your buck. When it comes to taking your bike in to get serviced, they charge fair prices and don't try to up sell you. I wouldn't trust anyone else with my bike the way I trust them.

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I'm a very happy Breakaway Bikes customer. I got a "screaming deal" (as one of my rider buddies told me) on my 2011 Kona Hei Hei 29er I bought from them. I've also purchased some Shimano shoes, a Nite Rider Light, and Serfas glasses from them. My next purchase will be some shorts and a trunk rack.

OVERALL
RATING
5
VALUE
RATING
5
[Oct 03, 2011]
jeff daniels
Cross Country Rider

Great shop.The staff are very friendly and knowledgeable.

Customer Service

Customer service is excellent.If they don't have what you need available at the time they will get it asap.

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I bring my bike in for all of it's tune ups and everytime I get it back it's like riding a brand new bike.They get it back to me within a few days and it runs perfect when their done.

OVERALL
RATING
5
VALUE
RATING
5
[Dec 20, 2009]
bryan123
Weekend Warrior

Small Shop with an excellent staff and shop. Have a vast knowledge of 29ers and a good selection of 29er tires in stock.

Customer Service

Customer service is impeccable. Shop service is great. Staff is very knowledgeable about all their gear as well as can help figure out what the best option for you may be.

Similar Products Used:

Great wheel build help. Shop has done an excellent job on everything I've brought in.

OVERALL
RATING
5
VALUE
RATING
5
[Nov 04, 2009]
fritzaholic
Racer

Great Shop, the ydon't always carry the high end Bling gear,
but will special order anything with a quick turnaround. I just got a new CX bike from them (Jamis Supernova) A really positive attitude shop, you will not ever get the "Too cool for school" attitude that you get at some of the more 'racer oriented' shops in Sonoma County.
Good range of bikes, 26 and 29" MTBs, cruisers, road, hybirds, and CX as well.

Customer Service

Great customer service. Phil excells at taking his time with each customer that comes through the door. The downside is that you might have to wait a bit when looking for help, but the guys from the back of the shop are all capable of coming out front and helping out. Another thing you don't always see at other local shops.

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Great shop, great service, competitive prices, and they support our local racing and riding scene. Phil personally comes out and volunteers at local CX and MTB races. The team guys all do trailwork in Annadel, and all volunteer a lot with the guys from Bikemonkey putting on races and rides and whatnots.

OVERALL
RATING
5
VALUE
RATING
5
[Jun 27, 2009]
jaypeterson
Cross Country Rider

found them randomly right off the freeway in great location. Owner Phil greeted me with smile and asked me what I needed. Shop was busy but everyone was being helped. Employees are bike riders and they all had passion for riding bikes and helped me decide where to ride since I was from out of town.

Customer Service

Owner did a simple adjustment to bike when i told him about a problem I was having at no charge. Made my next ride better. Cool people, good atmosphere and a fun local shop wish i lived closer to be able to hang out more often.

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Can't wait to come back maybe we will get out on our mountain bikes next time thanks for the good service

OVERALL
RATING
5
VALUE
RATING
5
[Apr 09, 2009]
Trailslayer
Weekend Warrior

This is an ideal shop. Great location off highway 101 for those in Sonoma County and those traveling through. Plenty of avail parking. Shop has a fun/enjoyable atmosphere- has great natural lighting inside, has quality gear in stock. A staff that rides..loves to ride.. and can give you proper information about componentry, nutrition/hydration, places to ride, and of course bikes! The staff is familiar with the products they sell.

Customer Service

Great staff!The owner Phil is a stand up guy..takes care of his employees and has a vested interest in the customer. Personable, knowledgeable staff can help you out with all your questions/concerns. A place where you can go to get information about a new part, an upgrade/mod, or new purchase without the immediate pressure of buying it now.It's clear they understand that by taking that extra moment with you to find out what product or service will best fit your needs is best for their business and your experience, and that will make you want to buy it there.

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Too many shops these days still have that unsolicited over opinionated snob attitude from behind a counter, or are just way pushy and serious about making that sale now! Biking is supposed to be fun!!!..refreshing to visit a shop that still knows how to keep it real.

OVERALL
RATING
5
VALUE
RATING
5
[Dec 10, 2008]
devo5
Racer

Breakaway has lots to offer in a reasonable price range including mountain, road, bmx, and dirt jump bikes and even kid's bikes. The guys at Breakaway ride the same bikes and components that they carry, and are great riders. So when they show you a bike or bike part, you know that it is right for you.

Customer Service

Customer service is awesome, they will always help you with issues on a new bike. They are also very good about guarantying their work, as long as it wasn't caused by the rider of course.

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great shop

OVERALL
RATING
5
VALUE
RATING
5
[May 14, 2008]
Dr. Who
Cross Country Rider

Smaller shop carrying mostly mountain bikes, Hybrids, and Cruisers. Though staff is knowledgeable in all bikes ranging from bmx, road, single speeds, dirt jumpers, and are definitely advocates of 29" mountain bikes. They offer full service including fork & shock rebuilds, overhauling bottom brackets, hubs, headsets, and wheel builds. Great folding tire and grip selection.

Customer Service

Non-intimidating atmosphere. Staff are willing to listen to your needs and try to find a solution.

Similar Products Used:

Overall great experiences each time I'm in. The employees will actually search through the back and find a strange part and not give you the whole "we can order it" routine.

OVERALL
RATING
5
VALUE
RATING
5
[Apr 09, 2007]
burntgoat
Cross Country Rider

Small, customer service oriented shop. Carries a broad range of bikes from cruisers and entry level mountain and road bikes all the way up to the top of the line (Orbea, Turner, high end Kona) and specialty (single speed 29ers, single speed commuters).
The owner and staff are experianced riders (road, cross country, bmx and DH) who do their best to help you find the bike you truely want, even if you are not completly sure when you come in.

Customer Service

Customer service is what sets this shop apart from others. With a very small staff, they spend a suprising ammount of time with the customer to make sure they will be getting a bike they will enjoy. This personalized service does not end after you buy a bike either; do not be suprised when you bring your bike in for a tune up and they remember your name.

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Occasionally the shop can get busy. With the limited number of staff at Breakaway and the high level of customer service they strive for, people can end up waiting. Do not let this discourage you from returning; when you do you too will be given the same level of service, and you will not be disappointed.

OVERALL
RATING
5
VALUE
RATING
5
[Mar 02, 2007]
Steve Thompson
Downhiller

Family bike shop to fix flat tires and sell bikes.

Customer Service

Nice guy that runs the shop, likes to talk, make promises and deals. . . just has a hard time keeping them.

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If you want a nice bike worked on don't go here. Overpriced, promises made and broken, the guy talked a lot said he would do a lot of things but, in the end the bike was totally jacked up. Some High school kids without any training just hacked away at the bike. It was so bad that I had to take it to another bike shop to actually get it to run properly after that. Way overpriced and would not recomend this place if you want any mechanics done at all. The technical expertise rating says it all . . . Inexperienced Newbs!

OVERALL
RATING
1
VALUE
RATING
1
Showing 1-9 of 9  

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