bike-improve - Bikeshops, Los Angeles, California

bike-improve - Bikeshops, Los Angeles, California

DESCRIPTION

Bike Improve is located in W. Los Angeles, CA and is dedicated to making your Bike perform at it's best!
Bike Improve specialize in the latest technology of Mountain and road bikes, but we are also proud to improve any other bike.
Our expertise include: Suspensions, Disc brakes, Bike assembly, tuning, and tune ups.
Bike Inproves goal is to save you time by offering personal VIP service at your location. Bike Improve also have the capabilities of picking-up and returning your bike based on a time and location chosen by you.

Bike Improve proudly authorized dealer of Morewood Bikes, Answer Products, Fox Racing and Enduro Fork Seals.

USER REVIEWS

Showing 1-10 of 17  
[Nov 19, 2012]
Roy
Weekend Warrior

I ride my all mountain bike hard in the Santa Monica/Brentwood Mountains; Mammoth etc., and have little or no time, nor the will to do any maintenance. I don't even really ever clean my bike...

I have taken my GT Force Carbon (Expert) all mountain bike to several other stores, and in each case there was minimal personal service and lack attention or followup.

As such I have pretty high demands when I take my bike in for servicing.
Bike Improve has the best service center of any store that I have used in LA. I highly recommend using them and have confidence in recommending them.

Customer Service

Very friendly, courteous, professional and personable.
They remember you by name and have a direct connection, you are not merely an order number lost in the schedule.

Similar Products Used:

Here are the advantages that stuck out for me:
1. Very knowledgeable and able to make responsible and effective suggestions.
2. Corrected problems which and saved me replacing needless parts, which another store couldn't figure out.
3. Suggested upgraded parts to eliminate a recurring problem and hence wasting money.
4. Hands-on attention and not some big service department where you are merely a number.
5. Bike was returned, repaired, upgrade and fully detailed.

This is a breath of fresh air compared to their competitors...highly recommend them!

OVERALL
RATING
5
VALUE
RATING
5
[Dec 12, 2010]
marc66thomas
Cross Country Rider

High end rides and hand picked brands. Pivot, Scott, Jamis, Morewood web site says Titus - but non on hand when I went in last.

Bike service and repair is the what draws people over and over. Nir was a HD racer and has no fear ( but has kids now ) and choose to be a good family man. The shop guys are on a few night rides regularly that experience makes them thorough careful mechanics that are a cut above the rest.

Customer Service

Bussy shop with good turn around on bike repairs (while you wait) on the easy stuff. That while you wait is tough if you're third in line. Great mechanics are hard to find.

Similar Products Used:

Nir has first hand experience on race ready rides. Lots of carbon bits bolts and tested equipment. Demo bikes and rental for some models. I'm Going to trying an XL 29er
http://www.facebook.com/home.php?ref=home#!/pages/Bike-Improve/175160966858

OVERALL
RATING
4
VALUE
RATING
4
[May 04, 2010]
spike
Weekend Warrior

Great, honest, low key, no pressure---conveniently located

Similar Products Used:

Just got a new/used bike. ...turns out it's a horror story. ...great to have Nir in the neighborhood. ...I went to his shop based on the other reviews---they were correct. ...I think it's important to support 'independents' like Nir.

OVERALL
RATING
5
VALUE
RATING
5
[Mar 11, 2009]
Moshe Bininashvili
Racer

It is a family owned shop, with a wide variety of bikes such as road, mountain, commuting, fixes and kids bikes. One can find a high-end bikes for professional cycling, were others have a wide range of midlevel and affordable bikes. Shop also has a vast selection of accessories and clothing. Recently shop start caring shimano fit shoes with special molding oven.

Customer Service

Costumer service is a great experience, not only you get to have attention from an owner of the shop, but he also personally takes care of any and every need your bike might have. For me it was very helpful to have a one on one conversation regarding my bicycle improvement with one of the top rated bike mechanics of 2008. His communication skills are excellent, and you always leave the shop satisfied.

OVERALL
RATING
5
VALUE
RATING
5
[Sep 02, 2008]
Emily
Cross Country Rider

This shop has mostly high end bikes, which is fine. You get what you pay for! I love the Scott i got and couldn't be more pleased with the advice! (YOU SAVED MY BUTT)

Customer Service

Nir really knows his stuff. I didn't have one question that couldn't be answered. THANKS NIR!

Similar Products Used:

The new guy, Richie... Yeah, he's a cutie ;) Both the guys at the shop are really nice and want to make sure you are pleased. There's no BS there.

OVERALL
RATING
5
VALUE
RATING
5
[Oct 25, 2007]
mtb888
Cross Country Rider

Nir has saved my bike so many times in the past few months by performing last minute tweaks before weekend ride or before leaving the country or before a weekend ride. Both his "bike-improving" and his customer service are beyond 5/5 and more like 10/5. He has done general maintenance, breeding disk brakes, reat/front shock adjustment, break squeek buster, new bike built consult, etc. I have 100% trust in his skills and knowledge and am very very picky in who touches my bike. Highly recommended. You will not get this kind of service anywhere else.

OVERALL
RATING
5
VALUE
RATING
5
[Jun 14, 2007]
trojaninsomniac
Cross Country Rider

Nir is the best wrench I've ever used in the LA area. He came over to pick up my bike for some work on the drivetrain and it was back in my hands in less than 24 hours. Not only was he prompt, but he also does absolutely excellent job at a very reasonable price. His knowledge and skills are second to none!

Similar Products Used:

I'd highly recommend Nir to anybody with bike issues or in need of a thorough tuneup. He always makes it a point that his customers know what was wrong and what he did to correct it. Just as importantly, he's a passionate rider and a super guy.

OVERALL
RATING
5
VALUE
RATING
5
[May 12, 2007]
Coby

Similar Products Used: Bike improve gives VIP service for everyone.
OVERALL
RATING
5
[Apr 16, 2007]
Paul
Cross Country Rider

Nir rocks, need it fixed fast and properly? he's yer guy. Thanks

OVERALL
RATING
5
VALUE
RATING
5
[Apr 12, 2007]
bus operator
Cross Country Rider

Nir provides a traditional approach to the bike business. He'll come to you. He's very professional and knowledgable. Call him and describe the situation and he'll give you an answer.

Customer Service

Top Notch! Exceptional! First Rate! I was very pleased.

Similar Products Used:

I will be riding a bike to my new job because public transit does not run to the area I have to travel to in the early morning hours. I explained this to Nir and showed him my brothers seldom used, sitting on two flats, covered with dust mountain bike.

Nir fixed it right up. Not just to ride casually but to make regular trips of 12 to 15 miles per day, five days per week. He gave me detailed instructions on the care and upkeep of the bike due to its heavy impending use.

His price was eminantly fair, and his information and skills are superior to anything I've ever been exposed to in the realm of bikes, and I am 45 years old.

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-10 of 17  

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