UC Cyclery - Bikeshops, La Jolla, California

UC Cyclery - Bikeshops, La Jolla, California

DESCRIPTION

UC Cyclery in La Jolla, California, is San Diego's shop for road, mountain, kids, BMX, triathlon and rental bicycles. Repair and service of any make or model.

USER REVIEWS

Showing 1-8 of 8  
[Dec 08, 2012]
Raj
Cross Country Rider

Great selection! Normally it is impossible to find size smalls in stock, so I have to custom order a bike that I may not like. UC Cyclery had Rockhoppers, multiple Stumpjumpers, and multiple Epics in size 15.5. Was very skeptical about buying Specialized, but now I'm a convert. Will certainly consider purchasing my next road bike here. Plus, they host the SDBC ride every week, and provide great support to all those riders before they head out.

Customer Service

I went in 3 times before purchasing my 2012 Stumpjumper Comp 29er HT, and all the staff were friendly on every visit. They pulled out 3 bikes for me to test ride. Tuned drivetrain and suspension on each bike, then weighed all of them for me on request. Adjusted stack height and saddle height multiple times without complaining. Could take the bikes anywhere in the neighborhood without having staff babysit me in the parking lot. I prefer Sram, so the shop agreed to switch any Shimano equipped bike to Sram for free. Gave me $500 off MSRP on a 2012 model, plus free installation of Stans tubeless kit. I was worried that the 80mm Reba fork would not be enough travel, so staff offered to convert it to 100mm for free if I didnt like it after a few rides. Finally, they did not pressure me to buy the most expensive bike that I tested.

Similar Products Used:

I've owned cannondale and trek in the past. I researched for a month before purchasing my stumpy, and couldn't find a similar deal from any of those dealers. Checked out Trek Superstore, Black Mountain Bikes, B&L, and REI. Was not impressed with either of them. UC Cyclery is the way to go, as long as you know how to bargain. They also carry Niner, but the deals on Specialized are so good, why bother. For no compromise on frame weight, components, and price, get a Specialized from UC Cylery.

OVERALL
RATING
5
VALUE
RATING
5
[Oct 01, 2012]
Koollata
Weekend Warrior

Huge selection of Specalized bikes and a good stock of other bike parts and accessories.

Customer Service

I came into this shop a couple times while I was looking for a new mountain bike to buy. The first time I came into the shop I was immediately asked by an employee how I could be helped. The employee started bragging about how big the selection of bikes was and how they offer better deals than any other bike shops in the area. (The bikes in the store a fairly overpriced). I thanked the employee for his help and said that I will just browse on my own. Immediately, another employee comes up and starts trying to sell me a bike. This just screams 'paid on commission' to me. I will say that my first visit to the shop did not really bother me that much. It was the second visit that really bothered me. I had several questions to ask about mountain bikes and the employee was talking down to me the entire time - as if I hardly knew what a bike was. On top of that, the employee couldn't answer all of my questions (which were very basic questions for other LBSs). The employee who helped me was more interested in selling me an expensive bike and not what I was interested in. He was persistently showing me $5000+ carbon fiber bikes when I wanted something around the $2500 mark.

Similar Products Used:

I cannot recommend this shop. I would advise people to only come here if they know exactly what the want/need and what it should cost before going in.

OVERALL
RATING
2
VALUE
RATING
2
[Oct 20, 2009]
Surfingcharger
Cross Country Rider

I had gone in to buy a 24 once water bottle, they had the polar which bought and paid for... while walking to my car I was approached by this short little employee who accused me of stealing the water bottle.I am a Real Estate Agent and 45 years old, I never thought I looked like a thief. First time that has ever happen to me and I will not ever go back to that store... not in a hundred years!

Customer Service

What out for the short little guy!!!

OVERALL
RATING
1
VALUE
RATING
1
[Sep 03, 2009]
sankaman
Cross Country Rider

I was pretty stoked when I found out there was a LBS right down the street from my place that kept a decent stock of parts on hand. After going there a couple of times, I realized I had no such luck. Everything is overpriced with a limited selection.

On one occasion, I bought several items from since I needed them immediately. I came back a few minutes later and asked if they could help loosed one side of my bottom bracket for me. They wanted $30...

Customer Service

Other than the older man who I believe to be the owner, the employees I had encountered were all incompetent and unhelpful. You pretty much have to badger them to help you. The owner was nice and helpful, but other than that, they suck.

OVERALL
RATING
1
VALUE
RATING
1
[Mar 11, 2009]
special ICED
Weekend Warrior

Shop has huge selection of specialized and giant bikes. Plenty of accessories.

Customer Service

Customer service is very good. Everyone is very friendly and knowledgable. Prices are very reasonable compared to other San Diego Bike shops. They offer lifetime tune up on every bike they sell. That is what got me to buy my bike here. Can't beat that deal.

OVERALL
RATING
5
VALUE
RATING
5
[Nov 08, 2007]
Kristatos
Cross Country Rider

Well-stocked shop, lots of bikes, gear and always a wrench on hand.

Customer Service

I have always been greeted and offered help here, but never pestered. I broke a cleat about a mile from the shop once on a road ride, and they gave me a new cleat, no questions asked, on my word that I'd return later than day to pay for it. I came back and not only did that but stocked up on tubes, tires and stuff. They are good guys and wouldn't have been in business this long if they weren't providing good service.

Similar Products Used:

If you are okay doing your own research on mtbr and such, this is a good local shop to do business with. I don't expect them to be super-knowledgeable, but they are helpful and kind.

OVERALL
RATING
4
VALUE
RATING
5
[Jul 04, 2007]
a. lucas
Cross Country Rider

This is an excellent shop. The staff is very informative and friendly. The mechanics are fantastic. The service departments prices are reasonable considering the quality of the work.
I've been going to the shop for years and I think they're the best in San Diego.

Customer Service

Like I said above, the customer service is the best I've seen.

OVERALL
RATING
5
VALUE
RATING
5
[Jun 12, 2007]
pleasantlyperfect
Cross Country Rider

Alot of road bikes, and MTBS.4

Customer Service

I like this shop, prices are reasonable and the staff is very friendly. The only negative is they stopped selling Cannondale's. The only Cannondale's you'll find here are on clearance. Overall a very good shop.

OVERALL
RATING
4
VALUE
RATING
5
[Mar 31, 2007]
tomyboy
Downhiller

A mostly Roadie and general bike shop.

Customer Service

DO NOT go here! This store has horrible service and will rip you off at every chance. They tried to sell me 6 disc brake screws for $12.

OVERALL
RATING
1
VALUE
RATING
1
Showing 1-8 of 8  

THE SITE

ABOUT MTBR

VISIT US AT

mtbr.com and the ConsumerReview Network are business units of Invenda Corporation

(C) Copyright 1996-2018. All Rights Reserved.