Cupertino Bike shop - Bikeshops, Cupertino, California

Cupertino Bike shop - Bikeshops, Cupertino, California

DESCRIPTION

Specialized dealer. Provides Excellet service to their customers.

USER REVIEWS

Showing 1-6 of 6  
[Sep 07, 2012]
lrs40708
Weekend Warrior

Definitely a high-end shop with very knowledgeable staff. But you had better know exactly what you want when you walk in the door otherwise you will just waste your time. As with everything, money always talks.

OVERALL
RATING
3
VALUE
RATING
3
[Oct 01, 2010]
jsmil4901
Weekend Warrior

I live very close to the Cupertino bike shop and would like to give them my business, but every time I go in there the experience is less than great. They come across aloof and not too helpful unless you are ready to plunk down thousands for a road bike.I really want to deal with a local shop but they make it very hard for me to do so.

Customer Service

Fine but expensive, $60 to put two brake pads on my road bike.

OVERALL
RATING
2
VALUE
RATING
2
[Jan 22, 2009]
Sentiment
Weekend Warrior

Compared to the nearby Evolution bike shop, cupertino bike shop is a bit of a robbery. Prices are much more expensive, and they have service charges for random, 2 minute stuff.
In terms of actual service and stuff though, these guys are great. No problems there, they do a fine job fixing up a bike/tuning.

Customer Service

If you want friendly people, go to evolution, just my personal opinion. Guys here have always been kind of elitist to a certain point, don't know whether that's because they're road bikers or just rude, but they won't go out of their way to help you.

Similar Products Used:

I don't come to cupertino lbs unless i absolutely can't help it, i personally feel that its tailored more for the numerous snobby road cyclists we see around the monta vista area.

OVERALL
RATING
3
VALUE
RATING
3
[Dec 14, 2007]
palne
Racer

High-End shop. Has the latest and the greatest. Is used to working on the top-shelf rides; be they mountain or road.

Check out the Saturday morning 7:30 am ride that leaves from the shop. 30 miles in about 2 hours with rollers the 1st half and 3 mini-climbs. Flats for the 2nd half.

Customer Service

They know their stuff.

OVERALL
RATING
5
VALUE
RATING
5
[Dec 14, 2007]
Wheelz
Racer

I've been doing business with Cupertino Bike Shop for more than 15 years. The shop offers a wide variety of bikes with a focus on the higher end. You won't find many kids bikes in the shop as they tend to focus on the more serious rider.

In the winter they host a spin class during some week nights, but I've never attended.

Customer Service

They have always taken good care of me with very personal service. The mechanics know their stuff and and the shop has a relitively low turn over, so I'ave had the opportunity to get to know most of the guys that work there. Many of which are still friends even after moving on.

Similar Products Used:

They host a Saturday ride which is both fun and fast, and they even supply coffee after the ride, with an old school espreso machine located in the shop. The ride is no-drop with as many as 15 or so riders. Most Saturdays is 6 to 8 riders.

OVERALL
RATING
5
VALUE
RATING
5
[Jul 08, 2007]
sh1v
Weekend Warrior

This bike shop has huge collection of midrange to High end Specialied Bikes. Both the mountain and road bikes are available here. If there is no particular specialized bike in the shop itself, they are willing to order it for you provided that you are commited in buying it.

Customer Service

They provide excellent customer service. Answered all my questions. Very patient in helping me get the right bike.

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-6 of 6  

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