Cycle Works - Bikeshops, Capitola, California

Cycle Works - Bikeshops, Capitola, California

DESCRIPTION

CLOSED

Welcome to Cycle Works Capitola, a full service retail bike shop, dedicated to enhancing your entire cycling experience since 1991. For the past 15 years we have provided quality goods and services to thousands of satisfied customers and now we are excited to introduce our new expanded storefront, just pedal revolution away from the old one, across the street from New Leaf and Spa Fitness on 41st avenue.

For those who know us, a few of the many improvements to our store include:
• Public bulletin board
• Weekly night rides
• Local summer bike port shuttling
• Antique and collectible bike displays
• Larger selection of parts and accessories
• The addition of Norco and Specialized S-Works bicycle lines

We hope you will come by and visit, and whether you have done business with us before or not, we guarantee you won't find a friendlier staff of avid cyclists anywhere.
Sincerely
Cycle Works Staff

USER REVIEWS

Showing 1-1 of 1  
[Mar 29, 2007]
Stumpy_Steve
Weekend Warrior

I've only been to the shop once (last weekend actually) and spent about 15 minutes in it. I walked around aimlessly for about 10 minutes until an employee casually walked up and offered help after I greeted him. I'm not used to that, but I guess in the area it is more of a laid back atmosphere. He answered my questions, and had some good knowledge about frames and suspension, though. I really enjoyed the old dura ace stuff on display. They had some good shoe and helmet displays, nice stock, and kept relatively clean.

Customer Service

Like I said, it seemed like it took too long to be approached, especially since I was the only one in the store... But, I can't bash them too bad for it, it is Capitola. But once finally approached, the salesman had good knowledge. I was surprised, though. I was the only customer inside on a Saturday afternoon, while 10 minutres before I was down the street at another shop and it was packed...

Similar Products Used:

This was the only shop Ive been to in a long long time that still sold the Livestrong bands. Glad to see they did. I bought two! Their prices were a little high, though...

OVERALL
RATING
4
VALUE
RATING
3
[Oct 26, 2006]
dilbert
Weekend Warrior

The shop itself is great. Lotta selection on bikes and tools from Park.

Customer Service

The customer service sucks hard. I've broken my bike a couple of times and needed to get a new link from Specialized. The people at specialized say that it shouldn't take more than a week to get me back on the trails. It took Cycle Works 4 months. The first time they ordered the wrong part and the second time it took them 3 weeks just to place the order?!?!

OVERALL
RATING
3
VALUE
RATING
1
Showing 1-1 of 1  

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