Alameda Bicycle - Bikeshops, Alameda, California

Alameda Bicycle - Bikeshops, Alameda, California

DESCRIPTION

Alameda Bicycle began operations in 1969.

USER REVIEWS

Showing 1-5 of 5  
[Jun 03, 2008]
Jim
Cross Country Rider

The place sucks, you posters either own or work for Alameda bike . The place caters just about only to Alameda commuters & townies. I have been there a few times in both buildings, i'm actually quite surprised they actually remodeled & simply didn't fold up! Oh well Alameda Townies for ya. & their prices,holy jesus! $10 for a set of black Kool Stops! $145 for frogs?! Cycle city on High st. is by far & away better & far more reasonable.

OVERALL
RATING
1
VALUE
RATING
1
[Feb 20, 2008]
profec291
Weekend Warrior

Great shop, bought both my MTBs from here. Like the others have said, once you walk in the door, you are immediately asked if you need any help, just let them know. Lots of stuff to look at from bikes to clothes to pumps etc.

Customer Service

Customer service is great, but the one thing that bothers me is the Lead Mechanic isn't too customer service oriented. Don't get me wrong, every time I bring in my bike for a tune up, everything works, it's just the attitude that I don't like. If she got rid of the bad attitude, things would be better.

OVERALL
RATING
4
VALUE
RATING
4
[Nov 15, 2007]
gdaddy
Weekend Warrior

Great bike shop. Excellent selection of bikes. Very knowledgeable staff. They have a very good selection of bike gear including outfits and clothing. Parking in Alameda is great, easy. Very easy to find location near Oakland, off 880 freeway and not very far from BART Fruitvale Station.

Customer Service

Customer service is very good. These guys listen, they know all the product. It seems like they do a good job of helping each other out with questions and requests from the customers. Gene, who runs the shop, and his other folks in there take great care of me. I'm on my second new bike in there in less than and year (both hybrids: Giant, Specialized) and things have worked out great. Once we were clear on the kind of bike I wanted we got him ordered, customized and we were rolling.
Among the great pluses with these guys is they offer lifetime care and adjustments for your bike and they are able to do repairs in house in Alameda and they have a satellite shop (Fruitvale Bikestop) in Fruitvale Village at the Fruitvale BART Station. As an added plus, they offer parking for your bike all day while you commute on BART on a first come first served basis. Nice outfit. Great place to buy a bike

Similar Products Used:

If you spend any money at all on a bike and deal with Alameda Bike Shop you see that the "service" is just as important and maybe more important than "how much" you paid for the bike you are riding.

OVERALL
RATING
5
VALUE
RATING
5
[Jul 03, 2007]
sktr7025
Weekend Warrior

the shop is a set up real well..ive been to a lot of shops that are just to crowded with stuff but this is nice and open but well inventoried...a great selection...from bikes to shoes to clothing and all between...my loyalty will lie with this shop!!

Customer Service

i felt the customer service was great...i had someone helping me from the time i walked in untill i left...this was my first purchase and they were extremely helpful and informative on all the info i needed to know as a first time bike owner. another thing, they were totally honest...you would figure they would tell you what to upgrade on you bike in order to make money for themselves but they didnt try to sell me any other unnecessary components. he was upfront and saud he would replace anything untill it was wornout or broke...i highlly reccommend this shop...great atmoshpere and great people!!!

OVERALL
RATING
5
VALUE
RATING
5
[May 07, 2007]
Matches Malone
Weekend Warrior

I bought my first mountain bike back from this shop in 1995 and just recently bought a new bike from them in 2006. They've expanded their shop since then and it's always a good experience visiting them for maintenance or purchasing accessories/equipment. The shop has a nice hometown feel to it.

Customer Service

If the staff isn't already helping other people, I'm usually greeted by an employee and asked if I need help with anything. Very friendly and easy going. The staff are very knowledgeable and seem to know what they're talking about. I've only brought in my bike for minor maintenance needs a few times, but for the most part, they've helped me everytime, fixing the problem on site.

OVERALL
RATING
5
VALUE
RATING
5
[Sep 19, 2006]
brooksw

OVERALL
RATING
1
Showing 1-5 of 5  

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