Javelina Cycles - Bikeshops, Phoenix, Arizona

Javelina Cycles - Bikeshops, Phoenix, Arizona

DESCRIPTION

Javelina Cycles is a full service bicycle shop that also happens to be a Giant concept store, one of only 30 in the nation. We have been in business for 8 years and are located on the NE corner of 48th St. and Ray Rd. We carry a large variety of bikes to appeal to whatever you needs may be, from high-end road and mountain bikes to comfort and kids bikes. We also carry a full range of women's specific bikes. Repair service is completed in 1-3 days, and many simple repairs can be done while you wait.

Come out and join our weekly bike rides! Wednesday nights at 7:30pm we meet at Kyrene de Las Lomas elementary school (off the Ray-Warner loop) for our weekly mountain bike ride featuring trails along South Mountain. On Fridays at 7am as well as Sundays at 5:30am we meet at the shop for weekly road rides. The Friday rides usually average around 25 miles through Ahwatukee whereas the Sunday rides tend to be around 50-60 miles. These rides are NO DROP. We are also also more than happy to teach you how to use any of your repair equipment for on the road emergencies. A flat should never cancel your riding experience for the day.

Our bike lines are Giant, Jamis, BH, Volagi, Yeti, Electra, and Redline as well as Burley trailers.

USER REVIEWS

Showing 1-4 of 4  
[Feb 17, 2010]
recioperu
Racer

I purchased a TT/Triathlon bike(2009 FUJI D-6) from this store.
I felt weird in the beginning because it was a totally different experience I ever had before, I knew what I wanted but Rick helped me with the size and everything else and he made the transaction very smooth and a great experience for a beginner like me.

Customer Service

The customer service was simply great. I will recommend this store to my any body for sure. Good prices...

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Rick is always ready to help you, to provide what you need.

OVERALL
RATING
5
VALUE
RATING
5
[Nov 28, 2009]
mo123
Cross Country Rider

I normaly don't take the time to provide feedback, but had such a poor experience at Javelina Cycles that I had to post. Save yourself time and frustration by finding another LBS in the Valley!

Customer Service

Took my bike in for advice and service. The young guy who was working had only been there a few weeks so couldn't help, but assured me the owner would be there sometime that day and could help, as he was the one familiar with my bike brand. After leaving my bike, they called to let me know they didn't want to work on it and/or help me order parts as they didn't sell it, even though they were a dealer and still carry the brand for sale in the store! I wasn't a jerk at any point, and neither was the kid who the owner asked to deliver this message. While this is obviously their choice and right, it speaks volumes about the shop and their approach to business. Rather than use the opportunity to help me out and win my future service and sales, Javelina Cycles sent me away without support, help or suggestions.

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Please save yourself time and frustration. Buy your next new bike elsewhere, and do not take your existing one to Javelina Cycles for service. You have many, many choices - buyer beware on this business!

OVERALL
RATING
1
VALUE
RATING
1
[Mar 22, 2008]
Wayman
Racer

Javelina Cycles has a great selection of bikes in stock. Road Bikes,BMX, MTB or cruisers, Javelina has the bike solution to meet your riding needs.

Customer Service

Customer service is truly what sets Javelina apart from other Bike shops in the Phoenix area. Rick and his crew are informative offering great advice while never applying pressure to buy. For the beginner or serious racer, Javelina has the expertise and selection to help you purchase the best bike for you.

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My wife and I have bought 5 bikes from Javelina since October of 2007. I intend to buy my next 5 bikes from Javelina as well. If you are new to Mountain or Road biking,be sure to accept Jay's offer to provide a free coaching session. Jay is a sincere bike ambassador helping people rediscover the joy of riding. Bottom line...I recommend Javelina Cycles to anyone looking to purchase a bike.

OVERALL
RATING
5
VALUE
RATING
5
[Feb 20, 2007]
RCooper
Weekend Warrior

Great variety of BMX, Road and All-Mountain bikes. Whether you are looking for a bike to kick around town on or a high end road bike, this shop has probably got it. New store is really nice.

Customer Service

These guys know cycling. I have purchased two bikes from this store (a road bike and a full suspension mtn bike). In both cases I got what I needed. No one tried to sell me more bike than my skills or budget would allow. As a bonus both bikes were in stock so I was able to get them right away. I've been back since to buy some accessories and have always found the folks here to be helpful.

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The owner of this shop has been involved in the cycling community for a number of years. You may see him around town on a single speed track bike taking a club ride of 40 miles or riding a beach cruiser with a trailer in tow taking his daughter to day care. The folks at this shop are good people and you will be treated fairly.

OVERALL
RATING
5
VALUE
RATING
5
[Feb 12, 2007]
Randy Cooper
Weekend Warrior

Javelina Cycles offers a wide variety of road and mountain bikes. I have purchased both a carbon frame road bike and a full suspension mountain bike from this shop and got just what I was looking for without being over sold. The new store if big and beautiful and carries some great lines.

Customer Service

Technical support is excellent. You will get the help you need whether you are being fitted out for a high end road racing bike or just getting a bike to kick around town. These guys know their stuff.

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The owner of this shop has been a fixture in local cycling community for years. You might spot him riding a 50 miler with the local club on a single speed track bike or pedaling his daughter to day care on a beach bike with a baby trailer in tow. This guy obviously loves what he does and it shows in his shop!

OVERALL
RATING
5
VALUE
RATING
5
[Dec 17, 2006]
timthinks
Weekend Warrior

High-end to cost-effective, wide variety of bikes in stock...and willing to get other stuff in, if your heart desires a non-stock item (as mine did).

Customer Service

I purchased a snazzy bmx bike from Javelina about 6 weeks ago. Service was prompt, polite, informative, and helpful. On top of that, the pricing was great.
I had been to other shops in the course of this purchase: Other shops tended to have either slow service, poor selection, high prices, or a sales staff intent on selling me stuff that I had already indicated that I didn't want.
Javelina was different.
I am very happy with my Javelina experience...and that's is coming from a guy that is quick to criticize, and has years of professional purchasing experience.

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I purchased from them, while they were still on Ray Blvd. I haven't been to the new location, on Chandler Blvd, yet. I hear that the new location has more floor space, which suggests to me, even better selection.
Enjoy your shopping folks.

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-4 of 4  

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