KSH Bicycle (TTDI) SDN. BHD. - Bikeshops, Kuala Lumpur, Asia And Pacific

KSH Bicycle (TTDI) SDN. BHD. - Bikeshops, Kuala Lumpur, Asia And Pacific

DESCRIPTION

This is the top high-end bike shop in Malaysia. Most of the must-have dream bikes are available here. They also sells complete bikes as well, from entry level to pro level. This shop shares a similar name to another shop that is managed by his brother, KSH Bicycle Sdn. Bhd. But don’t be fooled by the names here because these two shops are totally different. One’s specialized in selling Merida while the KSH Bicycle (TTDI) sells boutique any bikes that you can named of….. such as Intense, Ellsworth, Santa Cruz, Turner, Titus, etc… Also sells complete bikes like Norco, Merida, Giant and Kona. They sells not just bike but also high end components to feed the rider’s passion like us.

USER REVIEWS

Showing 1-10 of 13  
[Aug 29, 2014]
SkyGroups
Racer

Are you looking for Personal/Business loan? We offer loan without hassle or fax. To get your desired loan amount, contact SkyGroup FinAid via: finance.mortgage@skygroups.org and get your loan sanctioned within 24 hours.

Similar Products Used:

Are you looking for Personal/Business loan? We offer loan without hassle or fax. To get your desired loan amount, contact SkyGroup FinAid via: finance.mortgage@skygroups.org and get your loan sanctioned within 24 hours.

OVERALL
RATING
5
VALUE
RATING
5
[Oct 27, 2013]
Ken Cheah
Cross Country Rider

"Very nice set up bike shop with many well known high end brands". UNFORTUNATELY that all I can say about this shop.
Bought a XT brakeset which was not bleed properly when installed, caliper leaked eventually and there where no warranty card provided. All they can advise is "it's normal for new brakes to feel spongy, come back next time and we'll fix it" answer.
SADLY they are distributors for a lot of nice brands but have really CRAP business attitude and customer service. You are on your own once the products are sold.

OVERALL
RATING
1
VALUE
RATING
1
[Jul 27, 2013]
Ang Poh Sin
Racer

I'm planning to have one MTB soon but as a beginner kindly advise what are the specifications/model/brand suit my need??

OVERALL
RATING
3
VALUE
RATING
3
[Feb 04, 2013]
Ndy
Cross Country Rider

This KSH is just full of bunch of craps!!! They don't know much abt DH/XC/AM or any high end bikes.....poor service n to hell with them...,

Customer Service

I've been there just once n if u r a seller u must hav a good knowledge abt all high end bikes....all the sales person/sales representative n also the service guy is totally suck!!!

Similar Products Used:

Don't waste your money on a shop that is unprofessional of doin business!!!! Survey n search a bike shop that knows more on all type of bikes,international n professional way of servicing,selling n the knowledge of bikes!

OVERALL
RATING
1
VALUE
RATING
1
[Oct 16, 2012]
Gordie
Cross Country Rider

I dont get why their bikes are so darn expensive. The same bikes in Australia are almost a third to a half cheaper. They also dont stock enough bikes for the western person. Most of the bikes in stock are small frames. I quizzed the guy as to why they charge so much for their bikes and the guy said 'import'. Yeah right, Its cheaper for me to buy one in Australia and bring it over than to go to this shop.

Customer Service

If they think you fit their category of a brand conscious cyclist then they are all over you. If not they ignore you.

OVERALL
RATING
2
VALUE
RATING
2
[Jul 04, 2012]
fixedso
Weekend Warrior

I have been waiting for my Niner frame since January 2012. Now it is already July and I am still waiting. Paid the deposit (RM1500, not refundable).

Everytime I called them, no specific estimated time for the frame to arrive. I have also contacted Niner's HQ but no response until now.

I am very frustrated and have no choice but to keep waiting. Anyone else with same problem please response with suggestion. Thank you in advance.

Customer Service

Bad.

OVERALL
RATING
2
VALUE
RATING
2
[Mar 28, 2012]
Frustrated Purchaser
Weekend Warrior

BEWARE of the promises that KSH TTDI makes when they are trying to push a sale of a bike to you! I bought a road bike and after using it 3 times over 2 months, the hub on the rear wheel start squeaking loudly with unusual grinding sounds.

When I returned it to the KSH TTDI to check, without even touching the wheel, this Mr Lim there said "Got sound izzit? Is like that one, no point fixing. The hub very difficult to open one. Some people may get a hub with no sounds, some people gets it with sounds. Shimano makes so many wheels, we cannot guarantee you will get the good ones. I suggest you don’t fix it and just live with it." You spent so much money to buy a bike and this is the kind of after-sales reply you get from the shop!

I had to ignore this irresponsible staff and look for another staff, which a Mr Leong attended to me. He acknowledged that there is a problem with the wheel and need to check and come back to me.

2 weeks later, KSH said they do not have the tools to check the wheel and needed the supplier to come over to check and they will call me back. Another 2 weeks later, KSH said they can't fix it and needed to claim from the supplier and will call me back. But they NEVER call back. I had been calling KSH every week for over 3 months, and every time they said the same thing "will call you back". But they NEVER call back.

It's now over 3 weeks since the last call. I made a call and STILL they said the same thing "will call you back, need to check with this and that"!

This shop is only focus on selling the bike and would not bother on after-sales service. BEWARE!

Customer Service

GOOD when pursuing to sell a bike to you. HORRIBLE after sales service.

OVERALL
RATING
2
VALUE
RATING
2
[Mar 07, 2012]
synchrorx
Weekend Warrior

I've bought element nitron q frame from this shop last january 2012.It's a very lightweight frame due to combination between carbon and alloy. However I discover there is corrosion building up at certain part of that frame. Waiting a feedback from KSH shop to come up with their solution.

Customer Service

Good

OVERALL
RATING
5
VALUE
RATING
5
[Oct 08, 2011]
shiftless89
Weekend Warrior

This is a very small shop (space wise) that is busting at the seams with a huge amount of high end rides and components Niner, Elsworth, and many others

Customer Service

fantastic, but remember these guys are good and proffesional so you might have to wait, the shop was packed with people

Similar Products Used:

I ordered my air 9 carbon and flew to malaysia to pick it up from them. they were straightforward and honest from the first email until i picked my bike up. what i ordered was what i got +++. they recomended close hotels, helped me with transportation, then kicked my tail on a shop sunday ride. i recomend them to any one. Leong, Mike and the rest are first rate

OVERALL
RATING
5
VALUE
RATING
5
[Apr 04, 2010]
kit san
Weekend Warrior

half shop stocked to the roof (literally) w all sorts of bikes. lined w customers' bikes sent for servicing outside. next to mamak shop diagonally opposite pizza hut & vads bldg (formerly ibm)

Customer Service

walking into a pro bike shop can be intimidating when my initial thoughts of buying a bike is picking up at the carrefour hypermarket. Leong made me feel really welcome n he gav me feeling he was just excited abt getting another member into the community. very patient n advised on frame sizing, what to spend on, what i cud save on. actually went back 3times in 2days before i went home w a bike. also patiently talked me thru simple adjustmt when i called on some minor issues.

Similar Products Used:

just pop by take a look.

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-10 of 13  

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