Torpedo7 - Bikeshops, Hamilton, Australia

Torpedo7 - Bikeshops, Hamilton, Australia

DESCRIPTION

A New Zealand online & retail bikeshop that ships to Australia and bills in Australian currency. Very competitive pricing compared to Australian stores.

USER REVIEWS

Showing 1-3 of 3  
[Mar 11, 2010]
Josh
Weekend Warrior

I have bought a number of items from Torpedo over the last two years. I have yet to have a bad experience. A few simple things that I like about these guys are:
1) the photos of their products are always of good quality and usually more than one angle is shown
2) what they quote as RRP is pretty accurate
3) when they have a special it is a real special
4) they have an online question answer facility that is very useful at times

Customer Service

So far I only needed to return an item once, and it was because I selected the wrong size for my frame. By the time they received my item, the item I needed was out of stock. I had no problem getting a refund for my purchase from Torpedo and suffered only the cost of postage.

Similar Products Used:

I've recommended this store to a number of friends. Everyone seems happy so far.

OVERALL
RATING
5
VALUE
RATING
5
[Oct 23, 2008]
Nick
Weekend Warrior

Internet shopping for bikers. Prices are very good and comparable to the big UK discount bike shops such as CRC and Wiggle however their product range is not as broad. Some brands they stock are a bit 'unheard of/budget' but all in all something to shake up the ridiculous parts prices and cycle shop attitude we have to put up with down under.

Customer Service

Hmmmm my experience has been mixed. They are very keen to get you to buy stuff but sometimes the delivery has taken alot longer than the stated 3-5 days. The prices outweigh any shortcomings though.

Similar Products Used:

All in all a good option and serious competition for some of the extortionate LBS's around

OVERALL
RATING
4
VALUE
RATING
3
[Jul 12, 2007]
Who Needs Brakes
Downhiller

Awsome shop, well worth the vist & a purchase,, Delivery in four days to your door was unexpected (stoked), Highly recomended & that was my 1st purchase, cant waite for the next, the bottom line is if they have it & you want it, Don't Hessitate, you'l be wasting your time looking else where

Customer Service

1 Thing I liked about Torpedo-7 is the fellas there, ther's no BS there answers are straight & easy to understand, also they dont try & sell you with technical jargon like others, They know what there selling & if anything there good at there work.

Similar Products Used:

Never have i been as impressed with a bike shop anywhere as i have with Torpedo7, there service is prompt there prices are as fair as, there helpfull, compaired to other expiriences i've had with other bike shops, it was flawless,
Yes i'm going back

OVERALL
RATING
5
VALUE
RATING
5
[Jul 03, 2007]
Jeremy
Weekend Warrior

Best shop I have come across. The other reviews pretty much sum it up.
The fast postage and ease of ordering makes shopping here a pleasure. The prices are dirt cheap too. Almost seems like stealing! I've never been this happy about a bike shop before. If they had more range they would put the other guys out of business.

I'm going to get my next bike from here, they distribute Ghost and Keewee, I just have to make up my mind which one I want because it's all good gear

Customer Service

Perfect. Shipping tracking, was delivered to my door in under 3 days from NZ.

Similar Products Used:

I'll never buy from anywhere else but here from now on.

OVERALL
RATING
5
VALUE
RATING
5
[Jun 11, 2007]
michael norris
Cross Country Rider

This is an awesome online shop, with quick responses. They sell well known brands like Hussefelt, Hayes, Avid, Macpac, Shimano, Dabomb, Fox, Rock Shox, Marzocchi, Manitou and heaps of other qaulity brands. They offer track and trace courior at $7.50 for items under $50 and $10.00 for items over $50. There prices are the best prices i have ever seen for brand new MTB products. They are WAY cheaper than he ordinary bike shops.

OVERALL
RATING
5
VALUE
RATING
5
[Jun 09, 2007]
Sideknob
Cross Country Rider


An online bike shop from New Zealand that offers a variety of bike gear, clothing, accessories, and complete bikes. Their site also has an Australian link, but the products seem the same or very similar on both the NZ and AU sites. They have an AU return address for returns. Payment is via credit card. Postage to AU is about $9 for orders under $200.

Customer Service

I've used T7 several times, to get parts to build my latest bike, and for general bits and pieces as needed. Their prices are unbeatable - far cheaper than bike shop prices, and often they carry a greater range of stuff than many shops too. The one time they didn't have in stock what I ordered, I got a call very shorly afterwards to offer a refund or optional other item. Delivery on items I've ordered has ranged from about 3 days (most orders) or 5 or 6 days at the very most. Never had any dramas at all with this shop, and the sales and specials etc they email are appreciated. T7 now supply tracking numbers with orders so you know what's going on with it.

Similar Products Used:

Very happy, will use again in future.

OVERALL
RATING
4
VALUE
RATING
5
[Feb 01, 2007]
goomie5
Weekend Warrior

Great shop, everything you need at some of the best prices I've seen.
They also have a New Zealand store which you can access at www.torpedo7.com

OVERALL
RATING
5
VALUE
RATING
5
[Feb 01, 2007]
Richard King
Weekend Warrior

I find that Torepdo7 is a great online store, they offer a great range of products at low prices. You can also go to www.torpedo7.com and choose between New Zealand and Australia.

OVERALL
RATING
5
VALUE
RATING
5
[Nov 15, 2006]
dirtdigler
Downhiller

Great range of products at cheaper than what I can buy in Australia email listing that informs on weekly specials , I have purchased many items from them all good quality and arriving at my door within the week . Go kiwi's but I wish we could beat the all blacks occasionally, I highly recomend you check them out get on the email list and you will get really cheap stuff.

Customer Service

eeexxxxelant

OVERALL
RATING
5
VALUE
RATING
5
[Nov 15, 2006]
benevision
Cross Country Rider

This shop is physically in New Zealand but caters well for Australian cyclists. Their prices are unmatched by anyone I've found in Australia plus they bill in Australian currency and charge a low flat rate fee for fast, trackable shipping ($9 anywhere in Australia). They even have an Australian address for product returns, saving you international postage costs if something should need to go back.
They sell a good range of mtb and road gear, tools and consumables like tyres and bulk tubes. The best thing is the prices of their weekly specials and clearance items.
Obviously I can't rate their technical/repair expertise as I've only used them for purchasing stuff...

Customer Service

So far customer service has been faultless: goods always shipped promptly and a return (garment didn't fit me) accepted without question. If you don't want to purchase online they also have a toll-free telephone number.

Similar Products Used:

I've often wondered why Aussies have to pay so much more for bikes & componentry than Kiwis... These guys push that envelope even further!
I guess that for American cyclists the description of this shop is pretty ordinary from what I've seen of online retailers there, but Australia lacks the competitive pricing and customer service that Americans must take for granted. With US sellers' penchant for courier delivery buying from the US loses most of the price advantages with high shipping costs.
oh, and NO, I don't work for them, just a happy customer!

OVERALL
RATING
5
VALUE
RATING
5
Showing 1-3 of 3  

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